Client Relations & Growth Specialist (Flexible Schedule)

Masters4disasters

Houston (TX)

On-site

USD 35,000 - 55,000

Full time

9 days ago
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Benefits offered by this job

License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

Job summary

Shane Rogers - State Farm Agent is seeking an Account Representative who will be vital to our daily operations and customers' success. You help grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve customers' lives by proactively marketing relevant products and services.

Join a top-performing team with a strong commitment to work-life balance and community service.

Qualifications

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

Responsibilities

  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.

Skills

Sales experience
CRM / customer relationships
Marketing mindset
Written & verbal communication
Customer service orientation
Needs anticipation
Interpersonal skills

Job description

Shane Rogers - State Farm Agent is seeking an Account Representative who will be vital to our daily operations and customers' success. You help grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve customers' lives by proactively marketing relevant products and services.

Join a top-performing team with a strong commitment to work-life balance and community service.

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