Client Relations Director (Field Sales)- Baltimore, MD

Centria Autism; United States; Remote; USD 65,000 - 75,000; Full time

Job summary

Centria Autism is seeking a Client Relations Director to drive growth across Centria Autism and LSAA centers to full capacity. This remote role requires daily travel across the United States to visit referral sources and host events.

You will build a broad referral network—pediatricians, neurologists, therapists, schools—and increase local awareness while collaborating with marketing, payor relations, and clinical leadership to strengthen partnerships and the company brand.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2+ years of sales and/or ABA experience.
• Proficiency with Microsoft Office and Google Suite.

Responsibilities

• Build a broad referral base to champion the centers’ growth.
• Call and visit potential referring providers including pediatricians, neurologists, psychologists, case managers, therapists, schools and hospitals.
• Increase local awareness; attend events and join influencer groups to advertise offerings.
• Collaborate with marketing, payor relations and clinical leadership to promote the centers.
• Visit locations to evaluate aesthetics and ensure brand promotion.

Skills

Relationship building

Sales strategy

Communication

Time management

Interpersonal skills

Data analysis

Education

Bachelor’s degree or equivalent

Tools

Microsoft Word/Excel

G Suite

Laptop/PC proficiency

Job description

Position Summary

The Client Relations Director is responsible for growing the Centria Autism and Life Skills Autism Academy (LSAA) centers to full capacity.

Rate

$65,000 to $75,000 plus bonus opportunity

Duties and Responsibilities

The below reflects the essential functions considered necessary for this role and shall not be construed as a detailed description of all work requirements inherent in the job or assigned by supervisory personnel. This job description is used as a guide only and not inclusive of all responsibilities and job duties.

1. Build a broad referral base to champion the centers’ growth.

• Call and visit potential referring providers including, but not limited to:
  • Pediatricians
  • Neurologists
  • Licensed Psychologists
  • Case Managers
  • Speech Therapists
  • Occupational Therapists
  • Hospital Systems
  • Schools/Daycares

1. Increase local awareness of Centria and LSAA service offerings.

• Research and attend events in the area (conferences, 5ks, information events, etc.).
• Join influencer groups to advertise the centers’ offerings.
• Host Autism Activity Days, movie events, etc.
• Talk to employer benefit managers to become a preferred provider.

1. Work interdepartmentally to build the company brand.

• Work with marketing to create and disperse company promotional materials.
• Work with payor relations to increase payor direct referrals.
• Work with Clinical Directors to engage them in marketing efforts and understand selling points of their centers.

1. Ensure Centria Autism and LSAA locations are appropriately promoting the company brand.

• Visit locations to evaluate aesthetics including but not limited to, cleanliness, organization, and general appeal.

1. Other duties as needed.

Qualifications

Education

Bachelor’s degree or equivalent experience

Work Experience

2+ years of sales and/or ABA experience

Equipment and Technology Requirements

• Working knowledge of laptop/desktop PC
• Proficiency in Microsoft Suite (Word, Excel)
• Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)

Other Competency Requirements

• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Ability to communicate expressively and receptively

Knowledge and Skills

• Proficiency in PC software, especially spreadsheet programs;
• Strong communication skills, both written and verbal with internal and external stakeholders;
• Ability to build rapport with referral sources
• Ability to organize, prioritize and handle multiple tasks, adhere to established deadlines, and produce work that consistently meets or exceeds team benchmarks;
• Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes;
• Excellent interpersonal and listening skills;
• Experience analyzing and summarizing data clearly and concisely;
• Demonstrated strong work ethic with attention to detail, accuracy, and quality;
• Established track record of generating new business.

Working Conditions

• This is a remote position that requires daily travel to visit referral sources, centers, host events, etc.
• Some extended travel to markets outside of the local market may be required.

Physical Demands

Must be able to drive for long periods of time and sit or stand for extended periods of time to present to providers and host events.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice.