Client Relations Associate

Man Group; New York (NY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Two annual 'Mankind' days

Pension/401k

Private medical coverage

Job summary

Man Group is seeking an associate to support the US Sales Team in New York. You will be the daily contact for client inquiries, manage client records and reporting, and assist with onboarding and investor transactions.

You will collaborate with internal teams on strategic initiatives, deliver client-facing reports, and help coordinate meetings, RFPs, and reviews. Strong MS Office and CRM experience are essential.

Qualifications

• Bachelor’s degree is required.
• 2+ years in a sales, investor relations or investment operations role in financial services.
• Advanced Microsoft Office skills (PowerPoint, Word, Excel).

Responsibilities

• Serve as a dedicated point of contact for day-to-day client inquiries.
• Maintain CRM with client records, activity, pipeline, and reporting to senior management.
• Support US Sales on projects, collaborate with internal stakeholders on strategic initiatives.
• Manage client onboarding and complex investor transactions.
• Coordinate portfolio reviews, due diligence meetings, RFPs, DDQs, roadshows and client calls.
• Deliver customized reporting to North American clients.
• Oversee client subscription and redemption communications.
• Organize and maintain commercial agreements (Intermediary, Rebate, Platform, Custody).
• Coordinate restriction lists, trade errors, and attestation with Man Compliance.

Skills

PowerPoint

Word

Excel

Salesforce

MMD

Education

Bachelor’s degree

Tools

Salesforce

MMD

Job description

Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent.

Headquartered in London, we manage $253.6 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com

At Man Group, we respect your privacy and we are committed to protecting and safeguarding your Personal Data. We have developed policies and processes which are designed to provide for the security and integrity of your Personal Data. We are committed to Processing your Personal Data fairly and lawfully, and being open and transparent about such Processing. For further information on how we process your data, please see the privacy notice for applicants here.

* As at 30 June 2026

To provide associate level support for the US Sales Team.

Specific Responsibilities

• Serve as a dedicated point of contact for all day-to-day client inquiries
• Maintain CRM system with client records, activity and pipeline and coordinate all ad hoc requests and ongoing reporting to senior management, including annual business plans and monthly/quarterly review packs
• Support the US Sales team as required on all projects impacting existing client base and work with various internal stakeholders on strategic initiatives to improve the overall efficacy of the team
• Manage client onboarding process by providing support and direction for complex investor transactions
• Coordinate prospect/client portfolio reviews, operational due diligence meetings, RFP and DDQ completion, roadshows, outreach campaigns, annual conferences and client update calls
• Deliver customized, standardized and ad-hoc reporting to our North American client base
• Direct ongoing client subscription and redemption process ensuring flows are communicated in a timely and accurate manner
• Organize and implement new commercial agreements and the ongoing maintenance of these agreements (Intermediary, Rebate, Platform, Custody agreements, etc.)
• Coordinate client restriction list implementation, trade error notification and side letter attestation process in conjunction with Man Compliance team
• Interest across the spectrum of active alternative asset classes, including both systematic and discretionary public equity and fixed income (long-only and hedge funds), managed futures, private credit, and real estate
• Bachelor’s degree and 2+ years of experience in a sales, investor relations or investment operations related role in a financial services firm
• Excellent organization and time management skills to succeed in a high-pressure and fast-paced environment
• Ability to develop strong-working relationships with clients, prospects and with individuals at all levels of the Man organization
• Advanced Microsoft skills (PowerPoint, Word and Excel). Familiarity with Salesforce, MMD and other sales management tools a plus

Base Salary Range: The anticipated based salary range for this position is $80,000-$110,000 + benefits + a discretionary bonus. This is the base salary range that the Company believes it will pay for this position at the time of this posting based on the location and requirements of the position as well as the skills, qualifications, and experience of the applicant. The Firm reserves the right to modify this pay range at any time.

The anticipated based salary range for this position is listed below. Compensation packages would also include benefits and a discretionary bonus. This is the base salary range that the Company believes it will pay for this position at the time of this posting based on the location and requirements of the position as well as the skills, qualifications, and experience of the applicant. The Firm reserves the right to modify this pay range at any time.

US Pay Range

$80,000 - $110,000 USD

Inclusion, Work-Life Balance and Benefits at Man Group

You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at www.man.com/diversity .
You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering.

Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance.

Equal Employment Opportunity Policy

Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws.

Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact [e-mail] .