Client Relations Associate

Start Club Corp; Culver City (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Start Club Corp seeks a Client Relations Associate to support client communication, satisfaction, and relationship growth. This role involves understanding customer needs, providing solutions, and building strong professional relationships.

The ideal candidate enjoys working with people, communicating effectively, and contributing to business growth through proactive client engagement.

Qualifications

• Strong communication and interpersonal skills are required.
• Friendly, professional, customer-focused attitude.
• Strong listening and relationship-building abilities.
• Positive attitude and eagerness to learn.
• Good organizational and time management skills.
• Comfortable interacting with customers and the public.
• Goal-oriented and motivated to achieve results.
• Reliable, adaptable, and self-motivated.

Responsibilities

• Build and maintain positive client relationships.
• Answer questions regarding products, services, and company offerings.
• Support client follow-ups and relationship-building activities.
• Identify opportunities to improve customer satisfaction and engagement.
• Provide clear and professional product and service information.
• Support customer acquisition and retention initiatives.
• Assist with promotional and customer outreach activities.
• Maintain organized records of client interactions and follow-ups.
• Communicate client feedback and questions to appropriate team members.
• Collaborate with colleagues to support customer and business objectives.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused

Relationship building

Active listening

Organizational skills

Time management

Goal oriented

Self-motivated

Education

High school diploma

Job description

About Us

StartClub Corp helps teams clarify the strategic choices behind marketpresence: what to emphasize, where to compete, how to communicate value,and how to keep growth priorities visible across the organization.

Job Summary

We are seeking a motivated Client Relations Associate to support client communication, customer satisfaction, relationship development, and business growth initiatives. This role is ideal for individuals who enjoy working with people, understanding customer needs, providing solutions, and developing strong professional relationships.

Responsibilities

• Build and maintain positive client relationships.
• Answer questions regarding products, services, and company offerings.
• Support client follow-ups and relationship-building activities.
• Identify opportunities to improve customer satisfaction and engagement.
• Provide clear and professional product and service information.
• Support customer acquisition and retention initiatives.
• Assist with promotional and customer outreach activities.
• Maintain organized records of client interactions and follow-ups.
• Communicate client feedback and questions to appropriate team members.
• Collaborate with colleagues to support customer and business objectives.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Strong listening and relationship-building abilities.
• Positive attitude and eagerness to learn.
• Good organizational and time management skills.
• Comfortable interacting with customers and the public.
• Goal-oriented and motivated to achieve results.
• Reliable, adaptable, and self-motivated.
• Previous client relations, customer service, sales, retail, hospitality, or account support experience is a plus but not required.