Client Relations and Development Manager / Buffalo, NY (Remote)

PDI Health; Buffalo (NY); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Client Relations and Development Manager to join their team. This remote position, requiring residency in the Buffalo area, focuses on building and maintaining strong client relationships to drive business growth. You will proactively seek new opportunities, manage client onboarding, and ensure satisfaction with services. The ideal candidate will possess a blend of sales strategy and business acumen, with a background in Mobile Radiology or Long Term Care being advantageous. Join a forward-thinking company that prioritizes excellence in patient care and client service.

Qualifications

• Track record of effective sales and client base growth.
• Experience in Mobile Radiology or Long Term Care industry is a plus.

Responsibilities

• Build strong relationships to grow the business and ensure client satisfaction.
• Negotiate contracts and communicate client needs to operations.

Skills

Client Relationship Management

Sales Strategy

Market Analysis

Negotiation Skills

CRM Management

Education

Bachelor’s Degree

Equivalent Experience

Tools

CRM Software

Job description

PDI Health is a premier national provider of mobile radiology services, dedicated to delivering high-quality, convenient, and reliable diagnostic imaging solutions. Our comprehensive offerings include X-rays, ultrasounds, echocardiograms, and EKGs, tailored to meet the needs of our clients and patients.

As an industry leader, we are committed to excellence, ensuring a seamless and dependable experience for all stakeholders. Our services cater to diverse settings, including skilled nursing facilities, assisted living communities, hospice care, private residences, correctional facilities, and more.

At PDI Health, we take pride in our mission to provide exceptional mobile diagnostic services that prioritize patient care and support the evolving needs of the healthcare industry.

Job Description: Client Relations and Development Manager / Remote Position - must live in Buffalo, NY area

Who you are

Are you an expert in building and maintaining long lasting relationships that translate into growing business? Do you get energized by ensuring the clients receive the highest level of care, and fostering long term business growth?

As our Client Relations and Development Manager, you will build strong relationships to grow the business as well as work closely with existing clients to understand their needs and ensure their satisfaction with our services.

What You will Do

1. Build Networks: Proactively seek new business opportunities and build strong relationships with prospects in the marketplace using a variety of communication methods, strategies, and resources. Learn, understand, and know the market (prospects, competitors, vendors, etc.). Effectively manage all activity in the CRM, keeping all relative information and activity up to date. Respond to all questions, inquiries, and issues from clients. Handle all tasks related to getting a new client onboarded, including, but not limited to, client set up, etc.
2. Lead the Charge: Positively impact the growth within your market while keeping current clients happy and responding to their needs and requests.
3. Elevate Operations: Communicate and coordinate with operations to ensure client’s needs and expectations are met. Visit clients on a regular basis, meeting the standards established by PDI.
4. Stay Competitive: Know your market, understand your competition and help differentiate PDI. Negotiate contracts and pricing and ensure contracts are fully executed prior to services being rendered. Contribute positively to the client/prospect experience by engaging, supporting, and working with the entire PDI team collaboratively.

What You Bring

1. Experience & Strategy: Contribute positively to the customer/prospect experience by engaging, supporting, and working with the entire PDI team in a collaborative manner. Have a track record for effective sales and growing your client base/business. Prior experience in Mobile Radiology, a clinical background or experience in the Long Term Care industry a plus.
2. Business Acumen & Ambition: Keep current on industry trends and best practices that may impact the business and service offerings of the organization. Bachelor’s Degree or equivalent experience.
3. Valid driver’s license and good driving record.