Client Project Manager

Schwan Cosmetics USA; Murfreesboro (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Schwan Cosmetics USA in Murfreesboro is seeking a Client Project Manager to coordinate client needs for formulas, packaging, decoration, and shipping for new products. You will help lead kickoff meetings and support decisions for both the company and the client, adapting to changing priorities.

The role emphasizes project timelines, budget, quality, regulatory compliance, and cross-functional collaboration with teams across SAP, Recipe Development Center, Smartsheet, and global project pipelines.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 1–3 years of project management experience in manufacturing or quality environments.
• Strong knowledge of cosmetic manufacturing processes.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Strong problem-solving and negotiation abilities.
• Proficient in using CRM, ERP software and Microsoft Office Suite, including Microsoft Projects.
• Self-motivated, proactive, and detail-oriented.

Responsibilities

• Monitor client-specific projects and progress toward independent leadership.
• Manage timelines and collaborate to meet budget and quality targets.
• Follow project management templates and processes.
• Support proactive client decisions and manage shifting priorities.
• Participate in conference calls and meetings, ensuring effective follow-up.
• Assist Senior Project Managers with admin tasks including SAP information, Recipe Development Center, Smartsheet, and the global projects pipeline.
• Ensure client projects comply with regulations, company standards, and client-specific requirements.
• Complete regular quality reviews and audits for continuous improvement in project delivery.
• Promote environmental sustainability practices.
• Create product data in operational systems and coordinate on-site client visits for trials and shade matching.
• Communicate accurate client launch forecasts to Client Services Account Managers to secure capacity reservations.
• Respond to Quality Notifications promptly.

Skills

Project management

Communication

Cosmetic manufacturing

CRM/ERP software

Microsoft Office Suite

Negotiation

Multitasking

Education

Bachelor’s degree or relevant experience

Tools

CRM software

ERP software

Microsoft Projects

Job description

The Client Project Manager will contribute to client-specific project tasks and timelines for new products produced at Schwan Cosmetics USA. This role is responsible for coordinating client needs related to product formulas, primary and secondary packaging, decoration, and shipping requirements. The Client Project Manager will assist with leading project team kick-off meetings and support appropriate decisions on behalf of both the company and the client, adapting to changing priorities.

• Project Oversight and Timeline Management (40%)
  • Monitor all aspects of client-specific new product and/or projects progressing toward leading projects independently with limited supervision.
  • Manage project timelines and collaborate with resources to ensure projects are completed on time, within budget, and at the expected quality level.
  • Adhere to relevant processes and templates used in the project management process.
• Client Relationship Management and Decision-Making (20%)
  • Contribute to proactive decisions to maximize client satisfaction and manage changing priorities on behalf of both the company and the client.
  • Actively participate, contribute and provide insight during conference calls and meetings with clients and internal partners, ensuring effective follow-up.
  • Support Senior Project Managers by managing project-related administrative tasks, such as providing SAP information, utilizing Recipe Development Center, Smartsheet, and managing the global projects pipeline.
• Quality Assurance and Compliance: (20%)
• Adhere to understanding and apply working knowledge that all client projects comply with industry regulations, company standards, and client-specific requirements.
• Complete tasks associated with regular quality reviews and audits to ensure continuous improvement in project delivery.
• Ensure compliance with environmental, eco-friendly practices.
• Operational Data (20%)
  • Manage the creation of product data in operational systems.
  • Coordinate on-site visits with clients for trial runs and shade matching, under the guidance of a Senior Project Manager.
  • Communicate accurate client launch forecasts to Client Services Account Managers to ensure capacity reservations are made in a timely manner.
  • Perform additional tasks as required by the project or department.
  • Respond to QN’s (Quality Notifications) in a timely manner.

Minimum Qualifications:

• Education:
  • Bachelor’s degree preferred or relevant experience.
• Experience:
  • 1-3 years of project management experience required, with a preference for a manufacturing or quality environment.
• Strong understanding of cosmetic manufacturing processes and product knowledge.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Strong problem-solving and negotiation abilities.
• Proficient in using CRM, ERP software and Microsoft Office Suite, i.e. Microsoft Projects
• Self-motivated, proactive, and detail oriented.

Functional Competencies:

Ability to make decisions, strong PC skills, good business communications skills, problem solving, collaboration, teamwork, drive for results, general business acumen, champion change, accountable, adaptable, cooperation, and follow-up.