Client Principal

Stride; Town of Vernon (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Stride is seeking a Client Principal to own, grow, and protect a portfolio of strategic client accounts while serving as a trusted advisor to senior product and technology executive stakeholders. This is a senior, client-facing leadership role with direct P&L accountability.

You will manage multimillion-dollar accounts, drive expansions through new and extended SOWs, and collaborate with cross-functional teams to deliver AI-enabled outcomes at scale.

Qualifications

• Experience owning and growing strategic client accounts in consulting or professional services.
• Background selling and delivering custom software engineering and/or AI services.
• Demonstrated success managing multi-million-dollar portfolios.
• Executive presence and strong consultative selling skills.

Responsibilities

• Own the commercial success and P&L of a portfolio of strategic client accounts.
• Drive quarterly revenue targets through new and expanded SOWs.
• Build advisory-level relationships with senior client stakeholders.
• Position and sell Agentic AI solutions as core drivers of client value, including autonomous workflows, AI agents embedded in business processes, and AI-augmented product delivery models.

Skills

Strategic accounts

Executive presence

Consultative selling

Portfolio management

Job description

About Stride

At our core, we are a learning culture who takes care of each other and acts with integrity. We are trusted technology partners with some of the biggest names revolutionizing the tech industry. From scaling startups to iconic Fortune 500 companies, we help our clients reach their goals by providing collaborative high-end technical consulting, agile transformation, and product delivery.

What We Are Looking For

We are seeking a Client Principal to own, grow, and protect a portfolio of strategic client accounts while serving as a trusted advisor to senior product and technology executive stakeholders. This is a senior, client-facing leadership role with direct P&L accountability.

Client Principals manage a portfolio of multimillion dollar accounts and drive expansion through new and extended Statements of Work.

Account Growth & Revenue Leadership

• Own the commercial success and P&L of a portfolio of strategic client accounts.
• Drive quarterly revenue targets through new and expanded SOWs.
• Build advisory-level relationships with senior client stakeholders.
• Position and sell Agentic AI solutions as core drivers of client value, including autonomous workflows, AI agents embedded in business processes, and AI-augmented product delivery models.
• Translate client pain points into Agentic AI-led Statements of Work, including AI readiness assessments, agent design and orchestration, and enterprise workflow transformation.
• Create executive alignment around AI-driven ROI, including productivity gains, cost reduction, and competitive differentiation through agentic systems.
• Collaborate with Solutions Architects and Delivery Leaders to shape and close high value engagements.
• Leverage Stride's chair and CEO to elevate relationships and unlock growth.

Revenue Delivery & Client Health

• Ensure the delivery of existing SOW dollars and proactively prevent revenue attrition.
• Manage delivery risks proactively leveraging your account team.
• Escalate issues appropriately and partner with Stride's executives and delivery teams to resolve them.
• Step in when senior-level intervention is required.

Client & Stakeholder Partnership

• Serve as Stride's senior representative to client executives.
• Educate senior client stakeholders on agentic workflows, AI operating models, and organizational readiness, guiding them from experimentation to enterprise scale.
• Facilitate executive-level discussions focused on outcomes and transformation.

Leadership, Mentorship & Consulting Craft

• Partner closely with Delivery, Product, and Engineering teams to delight clients.
• Champion an Agentic AI mindset internally, helping Stride evolve its consulting craft from human-led delivery to AI-augmented and agent-driven execution.
• Actively engage with Stride's chair and CEO for mentorship and feedback.

Qualifications - Must-Haves

• Experience owning and growing strategic client accounts in consulting or professional services.
• Background selling and delivering custom software engineering and/or AI services.
• Demonstrated success managing multi-million-dollar portfolios.
• Executive presence and strong consultative selling skills.

What Success Looks Like

• Clients view you as a trusted advisor.
• Revenue grows predictably and sustainably.
• Delivery teams feel supported and aligned.
• Risks are identified early and addressed decisively.

Stride Consulting is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Stride Consulting is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.