Client Portfolio Lead & Builder

Supporting Strategies; United States; On-site; USD 108,000 - 132,000; Full time

Job summary

Supporting Strategies is seeking a Client Portfolio Manager to lead a compact team delivering financial operations solutions for a client portfolio. You will drive client relationships, ensure quality delivery, and continuously improve how the team operates.

You will act as a builder, creating and proving out a new team model with a challenger mindset, operating without a fully mapped playbook while iterating the model over time.

Qualifications

• Client-facing confidence to manage relationships across a portfolio and set clear expectations.
• Coaching ability to help associates grow into higher ownership roles and build a resilient team culture.
• Organizational agility to prioritize across multiple clients, reallocate work, and balance team load.
• Process-minded to document, refine, and standardize as the new team model takes shape.

Responsibilities

• Own and deliver client work across the portfolio, coordinating priorities and meeting deadlines.
• Lead and develop associates, providing coaching and resources to increase autonomy.
• Serve as the primary escalation point for client issues and guide leadership on solutions.

Skills

Client-facing confidence

Coaching ability

Organizational agility

Process-minded

Curious by nature

Challenger mindset

Comfortable with ambiguity

Job description

Supporting Strategies is seeking a Client Portfolio Manager to lead a compact team delivering financial operations solutions for a client portfolio. You will drive client relationships, ensure quality delivery, and continuously improve how the team operates.

You will act as a builder, creating and proving out a new team model with a challenger mindset, operating without a fully mapped playbook while iterating the model over time.