Client Performance Manager

Jobgether SRL

United States

Hybrid

USD 160,000 - 190,000

Full time

41 hours ago
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Benefits offered by this job

Hybrid working model
Healthcare and wellbeing
Parental leave

Job summary

Jobgether SRL in the United States seeks an experienced Environmental Executive Underwriter to lead complex environmental risks, oversee new and renewal accounts, and drive profitable growth in site pollution and related lines. You will mentor junior underwriters and collaborate with risk consultants, claims, legal, and international colleagues to craft client-focused solutions.

The role emphasizes leadership, data-driven decision-making, and the use of AI tools to improve underwriting

Qualifications

  • Seven+ years of environmental underwriting experience; consulting background is a plus.
  • Degree in Risk Management and Insurance, Environmental Sciences, Chemistry or related field.
  • Strong technical underwriting skills with ability to assess complex environmental risks from multiple sources.
  • Experience managing accounts, negotiating pricing and terms, balancing development with profitability.
  • Proven ability to build broker and stakeholder relationships and communicate persuasively.
  • Leadership and thought leadership with ability to influence decisions and mentor others.
  • Proactive, commercial mindset with entrepreneurial approach to client challenges.
  • Ability to collaborate with legal, claims, risk, product and international teams on complex programs.
  • Familiarity with AI tools and applying AI/ML to business processes is desirable.

Responsibilities

  • Underwrite and service new and renewal environmental accounts (site/pollution, contractors pollution, excess follow-form).
  • Evaluate risks, negotiate pricing and terms with brokers while maintaining portfolio profitability.
  • Strengthen portfolio quality and drive sustainable growth and underwriting results.
  • Lead marketing and develop broker relationships through responsive service and expertise.
  • Develop a pipeline of new business via proactive marketing and industry events.
  • Coordinate with international colleagues to support global programs.

Skills

Environmental underwriting
Risk assessment
Broker relationships
Leadership
Analytical thinking
AI & data-driven
Communication

Education

Degree in Risk Management and Insurance

Tools

AI tools
Machine Learning

Job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Environmental Executive Underwriter based in the United States.

Join a collaborative insurance team focused on expanding an environmental impairment liability portfolio and delivering tailored risk solutions to businesses. In this senior role, you will evaluate complex environmental risks, manage new and renewal accounts, and drive profitable growth across products such as site pollution, contractors pollution, and excess follow-form policies. You will build strategic relationships with broker partners, identify new business opportunities, and negotiate coverage terms that balance customer needs with underwriting discipline. Working closely with risk consultants, claims specialists, legal professionals, and international colleagues, you will help develop creative solutions for complex client challenges. You will also mentor junior underwriters, contribute to business-wide initiatives, and support continuous improvement through data-driven decision-making. This opportunity suits an experienced environmental underwriting professional who combines technical expertise, commercial judgment, and relationship-building skills in a dynamic, collaborative environment.

Accountabilities
  • Underwriting and Portfolio Management
    • Underwrite and service new and renewal environmental insurance accounts, including site pollution, contractors pollution, and excess follow-form policies.
    • Evaluate complex risks and negotiate pricing, policy terms, and conditions with broker partners while maintaining appropriate risk appetite, capacity, and portfolio profitability.
    • Assess account performance and identify opportunities to strengthen portfolio quality, sustainable growth, and underwriting results.
  • Broker Relationships and Business Development
    • Lead marketing initiatives and build productive, long-term relationships with brokers through responsive service, technical expertise, and practical underwriting support.
    • Develop a pipeline of new business opportunities through proactive marketing, cross-selling initiatives, industry events, and analysis of broker pipeline reports.
    • Collaborate with colleagues across other insurance business lines to identify opportunities and support broader client needs.
  • Complex Risk Solutions and Collaboration
    • Support the execution of complex global insurance programs by coordinating with colleagues across international markets.
    • Work closely with risk consultants, product development teams, claims specialists, and other internal stakeholders to develop creative, client-focused solutions.
    • Contribute technical underwriting insight to complex account assessments and business decisions.
  • Business Performance and Team Development
    • Lead and participate in strategic projects that influence environmental underwriting performance and business results.
    • Mentor junior underwriters, helping them strengthen technical underwriting capabilities, develop broker relationships, and improve commercial judgment.
    • Promote collaboration, knowledge sharing, and continuous improvement across the wider underwriting team.
    • Leverage AI-enabled tools and data-driven approaches to improve day-to-day efficiency, support analysis, and inform underwriting decisions.
Requirements
  • At least seven years of experience in environmental underwriting; experience in environmental consulting is an advantage.
  • A degree in Risk Management and Insurance, Environmental Sciences, Chemistry, Biology, or a related discipline.
  • Strong technical underwriting expertise, with the ability to assess complex environmental risks and analyze detailed information from multiple sources.
  • Demonstrated experience managing insurance accounts, evaluating risk, negotiating pricing and policy terms, and balancing business development with profitability.
  • Proven ability to build and maintain strong relationships with brokers and internal stakeholders across multiple functions.
  • Excellent written and verbal communication skills, including the ability to explain complex information clearly and persuasively.
  • Strong leadership and thought leadership capabilities, with the confidence to influence decisions, motivate others, and guide colleagues toward shared objectives.
  • A proactive, solution-oriented mindset, commercial awareness, and an entrepreneurial approach to identifying opportunities and addressing client challenges.
  • Ability to work collaboratively with legal, claims, risk consulting, product development, and international teams on complex insurance programs.
  • Familiarity with AI tools and their application to everyday tasks, workflow efficiency, and data-driven decision-making.
  • Experience applying artificial intelligence and machine learning to improve business processes and decision-making is highly desirable.
  • Strong organizational skills and the ability to manage competing priorities while maintaining sound underwriting judgment and service quality.
Benefits
  • Competitive base salary: Annualized base pay range of $160,000–$190,000, with the final offer determined by factors such as role scope, complexity, location, skills, education, credentials, and experience.
  • Performance-based incentives: Eligibility for annual cash incentive awards and a generous bonus program.
  • Retirement benefits: Pension or retirement benefits, with details varying by location.
  • Hybrid working model: A combination of in-person collaboration and remote work, with flexibility to discuss individual working arrangements.
  • Healthcare and wellbeing: Access to private healthcare and health and wellbeing support, subject to applicable plan and location provisions.
  • Family support: Generous parental leave benefits and support through different life and career stages.
  • Career development: Access to professional development opportunities, digital learning programs, and ongoing learning resources.
  • International career mobility: Opportunities to explore career pathways across global teams and markets.
  • Inclusive workplace: A culture focused on fairness, integrity, trust, inclusion, and equal opportunity.
  • Meaningful industry impact: The opportunity to help businesses manage environmental risks while contributing to a more resilient and sustainable future.
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