Client Partnership Manager

We Are Saatchi; El Segundo, Northern (CA, KY); Hybrid; USD 61,000 - 90,000; Full time

Job summary

We Are Saatchi in El Segundo, CA seeks a Client Partnership Manager to lead delivery across campaigns, ensuring on-time and on-cost results with tight cross-department collaboration. You will own the workflow, drive client satisfaction, and coordinate schedules and assets across multiple media channels.

The role emphasizes client relationship building, scheduling, competitive analyses, and production guidance from brief to delivery, with strong documentation and stakeholder communication.

Qualifications

• 3-6 years of client service or project management experience in an ad agency or related field.
• Experience managing projects across multiple media including digital, video, social, and large-scale website maintenance.
• Ability to build trustworthy client relationships and support recommendations driven by business context and creative opportunity.
• Experience with scheduling, production best practices, and documenting feedback.

Responsibilities

• Lead internal discussions to foster cross-department collaboration and manage project schedules, analyses, and kickoff sessions.
• Support client discussions related to delivery of various deliverables and asset approvals.
• Manage internal workflow, routing, feedback distribution, asset preparation, and meeting documentation.
• Oversee project maintenance, including file organization and archiving.

Skills

Client service

Project management

Cross-functional collaboration

Scheduling

Presentation skills

Documentation

Microsoft Office 365

Google Docs

PowerPoint

Keynote

Acrobat Pro

Smartsheet

PM tools

Tools

Microsoft Office 365

Google Docs

PowerPoint

Keynote

Acrobat Professional

Smartsheet

PM tools

Job description

Company description

At Saatchi we believe in creating ideas that can live anywhere. And we believe that when we work as a team, nothing is impossible. We strive to bring out the best in each other and in ourselves and expect applicants to understand the value of close collaboration. We also believe that creating transformational work requires initiative, an entrepreneurial spirit and a bold commitment to achieving measurable results and business success for the Clients we service.

Overview

As Client Partnership Manager, you are the delivery lead for the executions, products, or deliverables to which you are assigned. With oversight from your Supervisor, you will benefit from a high degree of verticalized ownership for your deliverables, which will include successful internal workflow, client satisfaction and approval, and ultimate responsibility for on-time and on-cost delivery.

Responsibilities

• For projects assigned, lead internal discussions designed to foster collaboration across departments, as well as accomplish key campaign development tasks including application of best practices, creation and maintenance of project schedules, and presentation of competitive analyses, development of project assignment summaries, and leading creative kick-offs.
• Support client discussions related to delivery of various deliverables, from laying groundwork for strategic collaboration to reviewing creative work and final production assets for approval.
• Support the management of internal workflow, including internal and external routing and feedback distribution, requesting and distributing AD-ID codes, reviewing and updating internal copy decks and video scripts, preparing assets for media distribution, serve as key internal lead for client meeting preparation, and documentation and distribution of meeting decisions and next steps.
• Directly oversee project maintenance, including folder and file organization and archiving.

Qualifications

We are looking for candidates with the following background and capabilities:

• 3-6 years of client service or project management experience in an ad agency, or related field, managing projects across multiple media, including digital, video, social, print, large-scale website maintenance, application or digital product initiatives. Previous automotive or similar scale client experience preferred.
• Refined experience developing trustworthy client relationships. Confident supporting recommendations and ideas driven by business context and creative opportunity. Demonstrate strong client service techniques, including documentation of feedback, solicitation of viewpoints, anticipation of questions or challenges.
• Proven track-record of supporting multidisciplinary campaigns or large-scale projects from project brief through delivery, including experience with client management, scheduling, competitive analyses, and production best practices.
• Ability to drive multiple streams of work concurrently while meeting deadlines and maintaining proper documentation.
• Confidence in effectively assessing work product and providing a critical eye when reviewing, as well as developing a strong agency point of view.
• Knowledge of Microsoft Office 365, Google Docs, PowerPoint, Keynote, Acrobat Professional, Smartsheet, PM related workflow and reporting tools.
• Knowledge of social media platforms.
• Working knowledge of AI tools such as Microsoft365 Copilot and Google Gemini.

We prioritize attributes and soft skills, including:

• Eager to learn, achieve, take initiative, and maintain an incredibly high level of detail.
• Maintain focus under pressure, keep a positive and collaborative yet confident demeanor and quickly facilitate others involvement when necessary.
• Communicate internally and externally, across multiple levels, with clarity, honesty and integrity while demonstrating exceptional verbal and on-screen presentation skills.
• Expects of self and others high standards for work and behavior; accountable, assertive and dependable.
• Strong attention to detail and able to prioritize tasks and manage time effectively
• Desire to remain current in industry topics by seeking constant learning opportunities and improvement.
• Aptitude and ability to lead, train and manage others along with an ability to work independently and autonomously to tackle problems and generate solutions.

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

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Compensation Range: USD $60,800.00 - USD $89,600.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/26/2026.