Client Partner - Software & Platform

ThoughtWorks; United States; On-site; USD 360,000 - 410,000; Full time

Job summary

Thoughtworks seeks a Client Partner in the United States to drive revenue growth within existing accounts and lead strategic client partnerships. You will work with senior stakeholders to align business and technology goals, while supporting delivery teams with executive sponsorship.

Ideal candidates bring experience in executive revenue roles, deep understanding of agile delivery, and a consultative approach to expand partnerships and revenue opportunities.

Qualifications

• Experience in executive revenue-generating roles with business acumen and value-based selling.
• Understanding of agile custom software delivery and ability to motivate tech teams.
• Bonus points for familiarity with agile delivery best practices.

Responsibilities

• Achieve established revenue targets and forecast/manage sales and margins at existing customers.
• Establish, grow and nurture long-term, value-based relationships with senior client stakeholders (1–3 accounts).
• Partner with technical leaders to support the delivery team and ensure success.
• Engage in consultative business development to grow relationships vertically and horizontally.
• Approach client executives as business partners to expand Thoughtworks' breadth and revenue.
• Consult with C-level executives to achieve goals, redefine industries, and drive negotiations.
• Help develop IP and best practices for portfolio development to build a strategic client base.
• Identify opportunities to improve the partnership and increase revenue throughout the engagement.
• Monitor engagement execution and proactively mitigate risks; stay aligned with Thoughtworks' strategy.

Skills

Executive revenue roles

Agile delivery

Stakeholder management

Job description

Client Partners are the trusted partner of existing Thoughtworks clients, supporting them in their business transformation journey through a technology-centric approach. They're also an extension of delivery teams, ensuring that both business and technology groups are aligned. By staying continuously connected with a customer's business and technology strategy as well as our offerings, they drive customer growth while positioning Thoughtworks as trusted industry leaders.

Job responsibilities

• Achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers.
• You will establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time.
• You will partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful.
• You will engage in consultative business development, growing relationships both vertically and horizontally.
• Approach client executives as true business partners, expanding the company's breadth and depth to its full potential.
• You will take a consultative approach to working with our clients' C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts.
• Help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset.
• By understanding a client's strategy inside out, you will identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership.
• Maintain a watchful eye on how Thoughtworks' executes engagements and take a proactive approach to mitigating potential risks before they arise.
• Stay current with Thoughtworks' business strategy and IT goals.

Job qualifications

Technical Skills

• You have experience in executive revenue-generating roles and bring comprehensive business acumen to your account strategies, cultivating 'win-win' value propositions at both company and individual levels.
• You understand agile custom software delivery and can motivate tech teams with creativity and enthusiasm.
• Bonus points if you are well versed in agile delivery best practices.

Professional Skills

• A forward-thinking mindset - - you infuse thought leadership and innovation into how you partner with a client.
• A natural consultant, you're solutions-oriented and influence decisions by bringing in relevant industry trends and client stories.
• You're able to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change.
• You're comfortable interfacing with C-suite on their strategy, ensuring that we're delivering the expected outcomes while staying a step ahead to propose new solutions that may increase revenue.
• Taking abstract, technical or strategic concepts and translating them into actionable ideas comes naturally for you.
• You thrive in a collaborative, flat environment that values transparency, openness, feedback and change.
• You don't shy away from negotiation -- you see it as an opportunity to establish credibility and a positive rapport with the client.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we're pushing boundaries through our purposeful and impactful work. For 30+ years, we've delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let's be extraordinary.

SalaryBenefits

The annual salary range posted is subject to many factors and may vary depending on experience, geographic location, job responsibilities, performance, skills and/or training.

• Salary $360,000—$410,000 USD

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