Client Partner (SMC)

SNAP, Inc.; Santa Monica (CA); Sur place; USD 150 000 - 210 000; Plein temps

Avantages offerts par ce poste

Parental leave (up to 28 weeks)

Medical coverage (PPO/HDHP)

Dental coverage

Vision coverage

401(k) with company match

Well-being programs

Gym perks

Team events and volunteering

Life insurance

Résumé du poste

Snap Inc. is seeking a Client Partner to join the global Small and Medium Customers (SMC) team in Santa Monica.

You will build and manage partnerships with brands and agencies to expand their digital presence on Snap, leveraging strong presentation and people skills to handle multiple projects concurrently. You will identify opportunities, secure business, and ensure top-notch sales and operational client service.

Qualifications

• Excellent communication and presentation skills.
• Ability to manage many projects simultaneously.
• Strong understanding of digital advertising landscape.

Responsabilités

• Identify, prioritize, and secure business opportunities.
• Manage partnerships to expand Snapchat presence for brands/agencies.
• Develop and implement best practices for client interaction, sales, and services.
• Create persuasive sales presentations using market trends and case studies.
• Educate clients on Snapchat products and best practices.
• Own the strategic account plan for assigned books of business.
• Analyze campaign performance and recommend improvements.
• Engage senior stakeholders and secure executive sponsorship.

Connaissances

Presentation skills

Relationship building

Cross-functional collaboration

Multi-project management

Travel flexibility

Formation

Bachelor’s degree or equivalent

Description du poste

• We’re looking for a Client Partner to join our global Small and Medium Customers (SMC) organization!
• You will build and manage partnerships with brands and agencies to help them expand their digital presences on Snap. You’ll need great presentation and people skills, the ability to manage many projects at once, and a deep understanding of the digital advertising world
• Identify, prioritize, and secure business opportunities
• Ensure that our clients receive the highest level of sales and operational customer service
• Partner with other cross-functional teams on structuring and executing strategic initiatives
• Develop and implement best practices for client interaction, sales, and services
• Create persuasive sales presentations using market trends and case studies
• Responsible for educating clients on Snapchat products and best practices
• Create, own, and execute the strategic approach for each account in the assigned book of business with the intent to simultaneously unlock and elevate each relationship
• Analyze campaign performance statistics and recommend performance enhancements-
• Communicate and evolve a client’s way of thinking to mirror success on Snap according to the Playbook & Planning Principals, while also balancing client goals
• Ensure strong health of the client relationships, identifying gaps where we do not have advocates, and asking for internal support to elevate Snapchat with clients under this book
• Own a room, present dynamically and instill confidence to challenge our clients in a kind, smart and creative way to ensure we are doing what is best for both businesses long-term

Benefits

• Up to 28 weeks of parental leave and return-to-work program
• Adoption, surrogacy, infertility, and fertility preservation benefits
• Backup child care coverage, center-based care support, & caregiver assistance
• Dependent Daycare Flexible Spending Account
• Lactation rooms (based on office location) and breastmilk shipping coverage
• Short-term disability, long-term disability, basic life insurance, and AD&D insurance
• Services to support your path to parenthood & beyond - fertility support & family planning via Carrot, SNOO, Hinge Health
• For Snap, employees taking care of loved ones with complex, chronic, or ongoing care needs (i.e. parent with Dementia, spouse with Cancer, child with Autism), your family can save time, money, & stress with Wellthy
• Comprehensive medical coverage, including PPO, HDHP with HSA, and HMO options
• Dental coverage, including orthodontia benefits
• Vision coverage, including frame and contact allowance and LASIK benefits
• Free membership to One Medical for primary and urgent healthcare services
• Business Travel Insurance
• Gym perks and discounts
• Team fitness classes and races
• Sports leagues
• Cooking and nutritional workshops
• Well-being reimbursement
• Unlimited access to virtual physical therapy with Anthem
• 15 sessions per year of mental health for you + dependents through Lyra
• Generous time off and leave programs. In the US, this includes the following:
• Up to 3 weeks (120 hours) of vacation time and 1 floating holiday for non-exempt team members
• 15 sick and safe days per year
• 12 paid holidays per year
• Speaker series, classes, and subscriptions to educational programs
• Social gatherings, team outings, and volunteering programs
• Meditation and yoga classes
• Snap Inc. provides a 401(k) plan that allows you to save on a pre-tax, Roth, and after-tax basis for your retirement (yes, we even have the Mega backdoor option!) Snap will also match 100% up to 3% of your contribution and then 50% on your 4th and 5th%
• Flexible Spending Accounts for healthcare, daycare and commuter
• Health Savings Account with employer contributions
• Rocket Lawyer memberships
• Financial education programs
• Snap exclusive discounts and perks
• Compensation packages that let you share in Snap’s long-term success!

Excellent communication and presentation skillsAbility to perform well in a highly dynamic, rapidly changing environmentAbility to win the support of key stakeholdersAbility to engage and partner with C-Level executivesExperience running Weekly Office Hours, QBRs, arranging or leading top-to-tops, and comfortability with senior level engagement sessionsExtensive knowledge of social media, mobile apps, and digital and mobile marketingA team player and collaboratorBachelor’s degree or equivalent preferredAbility to travel as needed5+ years of marketing, brand advertising, media sales, and/or online advertising experienceProven track record of growing top to bottom relationships with both clients and agenciesProven track record of reaching and exceeding sales goalsCreative, outside-the-box thinker, and strategistPassion for Snap, marketing, and up for the challenge of building something from the bottom up