Client Partner, Senior Director

Acxiom; Madison (WI); Remote; USD 100,000 - 150,000; Full time

Job summary

A leading marketing technology firm is seeking an experienced professional to develop sales strategies, grow client revenue, and manage client relationships. The ideal candidate will have over 12 years of relevant experience, strong negotiation skills, and the ability to lead client-facing efforts. This role is primarily home-based but involves occasional client travel.

Qualifications

• 12+ years of experience selling marketing technology solutions.
• Experience in data, digital, or marketing services preferred.
• 7+ years in an account leadership role in sales or marketing.

Responsibilities

• Develop and grow existing client revenue and generate new business.
• Meet client expectations and lead client QBRs.
• Negotiate contracts and manage sales records.

Skills

Problem analysis and strategizing

Strong negotiation skills

Solid interpersonal relationship building

Excellent group presentation skills

Education

Bachelor’s degree or equivalent work experience

Tools

Salesforce

Job description

Responsibilities

• Sales strategy within account; develop and grow existing client revenue and generate new business through value-based upselling.
• Meet client expectations and ensure the client is kept fully up to date with critical activity on the account.
• Own and lead client QBRs (Quarterly Business Review).
• Achieve contracted revenue target and incremental growth within accounts.
• Account plan development and pipeline growth.
• Ownership of all renewals.
• Act as the key interface between the client and all relevant Acxiom product/support teams.
• Escalation point for status, issues, problems and feedback to client/stakeholders and teams.
• Negotiate contracts on behalf of company.
• Manage all records of sales, revenue, and other key account information within Salesforce.
• Lead client-facing and internal troubleshooting efforts.
• Work closely with delivery team managers, helping to support the overall business strategy, developing new business opportunities, creating quarterly business review presentations and other client needs.
• Travel to a client site minimally once a month for consistent relationship and opportunity growth.

Qualifications

• Bachelor’s degree or equivalent work experience
• 12+ years’ selling marketing technology solutions such as CDPs and cloud-based platforms
• Able to analyze problems and strategize for better solutions.
• Knowledgeable of sales process from initiation to close.
• Able to multitask, prioritize, and manage time efficiently.
• Solid negotiation skills and ability to build strong interpersonal relationships with clients and management.
• Experience in data, digital and/or marketing services industry; preferred 7+ years of experience in an account leadership role in sales, marketing or agency environment
• Demonstrated ability to understand the customer’s business and align client services to client priorities and link to Acxiom value proposition.
• Experienced with media audience development and measurement solutions.
• Consultative/Persuasive skills.
• Excellent group presentation skills.

Primary Location City/State: Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person’s race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf).

Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact [e-mail].

We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.

Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.

At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.

If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.