Client Partner, Senior Director

Acxiom; Indianapolis (IN); Remote; USD 100,000 - 150,000; Full time

Job summary

A leading marketing technology provider is seeking a seasoned sales professional to drive client revenue growth and lead strategy initiatives. The successful candidate will manage long-term client relationships, negotiate contracts, and ensure client satisfaction. This remote position requires extensive experience in selling marketing technology solutions, particularly in the financial services sector, and exceptional communication skills.

Qualifications

• 12+ years of selling marketing technology solutions.
• Experience in financial services sales or marketing.
• Demonstrated ability to understand customer business.

Responsibilities

• Develop and grow existing client revenue.
• Lead client QBRs and manage renewals.
• Negotiate contracts on behalf of the company.

Skills

Sales strategy

Client relationship management

Negotiation skills

Analytical skills

Presentation skills

Multitasking

Consultative selling

Education

Bachelor's degree or equivalent work experience

Job description

Responsibilities

• Sales strategy within account; develop and grow existing client revenue and generate new business through value-based upselling.
• Meet client expectations and ensure the client is kept fully up to date with critical activity on the account.
• Own and lead client QBRs (Quarterly Business Review).
• Achieve contracted revenue targets and incremental growth within accounts.
• Account plan development and pipeline growth.
• Ownership of all renewals.
• Act as the key interface between the client and all relevant Acxiom product/support teams.
• Escalation point for status, issues, problems and feedback to client/stakeholders and teams.
• Negotiate contracts on behalf of the company.
• Manage all records of sales, revenue, and other key account information within Salesforce.
• Lead client-facing and internal troubleshooting efforts.
• Work closely with delivery team managers, supporting the overall business strategy, developing new opportunities, creating quarterly business review presentations and other client needs.
• Travel to a client site minimally once a month for relationship and opportunity growth.

Requirements

• Bachelor’s degree or equivalent work experience
• 12+ years’ selling marketing technology solutions such as CDPs and cloud-based platforms; Financial Services industry sales or marketing experience preferred
• Able to analyze problems and strategize for better solutions
• Knowledgeable of sales process from initiation to close
• Able to multitask, prioritize, and manage time efficiently
• Solid negotiation skills and ability to build strong interpersonal relationships with clients and management
• Experience in data, digital and/or marketing services industry; preferred 7+ years in an account leadership role in sales, marketing or agency environment for Financial Services
• Demonstrated ability to understand the customer’s business and align client services to client priorities and link to Acxiom value proposition
• Experienced with media audience development and measurement solutions
• Consultative and persuasive skills
• Excellent group presentation skills

Note: This position is based remotely with consideration for location as described in the job posting. Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here: https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf

Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact [e-mail].

We invite you to learn about Acxiom’s opportunities and values and how we help marketers know their customers and deliver relevant experiences at scale.