Strategic Account Manager

Milestone Technologies, Inc.; Fremont (CA); On-site; USD 180,000 - 215,000; Full time

Job summary

A leading IT managed services firm is seeking an experienced Client Partner for its mid-market portfolio, located in California. This role is vital to executing account strategy and accelerating growth through the sales cycle. Candidates must have 8+ years of sales experience, particularly in IT Managed Services and the payments sector. The estimated pay range is $180,000 to $215,000 base salary plus commission. A strong network in the San Francisco Bay Area is essential.

Qualifications

• Minimum of 8+ years of sales experience, half in IT Managed and Professional Services.
• Demonstrated track record of selling managed services to mid-market accounts with $5 million TCV.
• Skilled in managing all stages of the sales process.

Responsibilities

• Execute account strategy and sales pursuits to accelerate growth across service lines.
• Collaborate with service delivery, finance, and executive management.
• Drive Milestone's solutions in the marketplace and build pipeline.

Skills

Sales experience

Account management

IT Managed and Professional Services

Payments experience

Client relationship building

Sales cycle management

Proficiency with sales tools

Tools

Sales prospecting tools

Job description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. With over 25 years of experience, Milestone supports category‑defining enterprise clients while building an employee‑first, performance‑based culture.

Job Overview

Milestone Technologies is seeking an experienced Client Partner for our mid‑market portfolio to join our growing team. This role is a critical member of the global sales team and will report directly to the VP Sales for Northern California. Responsibilities include executing account strategy and sales pursuits to accelerate growth across various service lines.

Areas of Focus

Applications & Digital Engineering Services

• Cloud Transformation
• Data & AI
• Product Engineering
• Salesforce

Digital Workplace, Cloud and Infrastructure Services

• Data Center Operations
• Infrastructure Managed Services
• Digital Workplace Services
• ServiceNow

Business Process Services

• Strategic GRC Services
• Integrated Security Services
• Consulting & Advisory Services

How You Make An Impact

In partnership with the Milestone extended team—service delivery, finance, talent acquisition, and executive management—you will collaborate to drive Milestone's solutions in the marketplace. You will be a trusted adviser and partner to prospective and existing clients, focusing on penetrating greenfield/new‑logo accounts and building your own pipeline to meet or exceed sales expectations. Successful sales of high‑revenue technology solutions within the payments sector are required, as is representing Milestone services clearly to business leaders at all levels.

Successful candidates will be based in the San Francisco Bay Area.

What You Need To Succeed

• Minimum of 8+ years of sales experience and/or account management, with at least half of that experience selling IT Managed and Professional Services. Payments experience is required.
• Demonstrated track record of selling managed services to mid‑market/emerging accounts with a cumulative Total Contract Value (TCV) of $5 million.
• Skilled in governing all aspects of the sales process, including cross‑functional areas such as IT operations, finance, and HR.
• Ability to conduct insightful conversations with client executives that elevate discussions from tactical to solution‑centric consultancy.
• Experienced in building solid client relationships, identifying key influencers, and acquiring critical information about budgets, buying processes, competitors, and decision criteria.
• Proven ability to sell complex services that span multiple service lines, geographies, and delivery methodologies.
• Strong experience managing all stages of the sales cycle and closing enterprise deals.
• Proficiency with standard sales tools, research, and prospecting tools.
• Capability to develop comprehensive plans, including account mapping and addressable market analyses.
• In-depth knowledge of IT service aspects: delivery structures, staffing, KPI/SLA, IT infrastructure library, reporting and analytics.
• Strong San Francisco/Bay Area network.
• Demonstrated ability to work effectively with cross‑functional teams.
• Recognized success as a top‑producing salesperson.

Compensation

Estimated Pay Range: $180,000 to $215,000 base salary + commission.

Diversity & Inclusion

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.