Client Partner - Life Sciences

Capgemini; New York (NY); On-site; USD 147,000 - 225,000; Full time

Job summary

Capgemini is seeking an experienced Account Manager to oversee strategic accounts in the Life Sciences industry. This role involves developing business relationships, achieving sales targets, and collaborating across business lines to deliver client solutions. Ideal candidates will have a strong background in IT services sales, with a proven ability to manage large accounts and enhance client satisfaction.

Benefits

Healthcare including dental and vision

401(k) and Employee Share Ownership Plan

Paid time off and paid holidays

Paid parental leave

Flexible work arrangements

Qualifications

• Minimum 10 years selling complex IT services.
• Experience in the Life Sciences sector required.
• Proven track record of meeting and exceeding sales targets.

Responsibilities

• Manage a portfolio of 1-3 strategic accounts in Life Sciences.
• Develop profitable business from managed accounts.
• Ensure Capgemini is effectively positioned within client organizations.

Skills

Client Relationship Management

Sales Strategy

Negotiation

Communication

Market Analysis

Education

Bachelor's Degree in Business or related field

Job description

Preferred Location(s): New York, New Jersey, Philadelphia, or Boston

Our team represents Capgemini, a global leader in business technology transformation for more than 55 years. Capgemini addresses the entire breadth of business needs, from strategy and design to managing operations with deep industry expertise and command of fast-evolving fields including cloud, data artificial intelligence, connectivity, software, digital engineering and platforms. Capgemini partners with companies to transform and manage their business by unlocking the value of technology. The career opportunities we offer are endless, and we provide extensive mentoring and coaching opportunities to our teammates so we can continue to be the best in the industry.

Your role

• Manage a portfolio of 1-3 strategic accounts within the Life Science industry
• The ability to develop profitable business from our managed accounts, has overall accountability achieving booking, revenue and profitability objectives for the account, both within the Americas and globally.
• Understands the key influencers within the client organization, quickly identifies client culture and decision-making process, and balances professional manner to suit client requirements
• Works cross collaboratively with our solutions teams to develop a pipeline of new opportunities in addition to extensions and expansions of existing contracts
• Works across all of Capgemini’s business lines and across all of the client’s functional areas, to bring the full suite of Capgemini offerings to the client and continually increase value to the client
• Provide escalation point for the customer and work with Managers from other service lines within Capgemini to ensure that service provision meets both SLAs & expectations
• Ensure that Capgemini is positioned effectively within client at board and senior management level and is well represented for potential major new projects or bids

Your skills and experience

• 5 years of experience serving clients in the Life Science preferably with clients >$5b in size
• 10 years’ experience in selling complex, IT services/customized technology services
• 5 years or greater of recent experience selling technology consulting services for a Tier 1 or 2 global services provider
• Comprehensive understanding of targeted industry business environments, issues and the trends affecting technology spend
• A well-documented track record of achieving annual sales quotas, managing delivery excellence and building strong client relationships
• Recent experience selling consulting services engagements
• Qualified applicants must demonstrate a consistent ability to exceed sales targets on a YOY basis
• Experience in building and maintaining relationships with senior executives
• History of successful sales of technology services deals across multiple offerings including specific experience in application lifecycle services, mobility, cloud, testing solutions
• Excellent oral and written communication skills and outstanding presentation skills
• Ability to work in a global organizational and service delivery environment
• Demonstrated commitment to stay abreast of industry trends and technical advancements across multiple business sectors

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

- Healthcare including dental, vision, mental health, and well-being programs

- Financial well-being programs such as 401(k) and Employee Share Ownership Plan

- Paid time off and paid holidays

- Paid parental leave

- Family building benefits like adoption assistance, surrogacy, and cryopreservation

- Social well-being benefits like subsidized back-up child/elder care and tutoring

- Mentoring, coaching and learning programs

- Employee Resource Groups

- Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

#LI-RJ1

Preferred Location(s): New York, New Jersey, Philadelphia, or Boston

Our team represents Capgemini, a global leader in business technology transformation for more than 55 years. Capgemini addresses the entire breadth of business needs, from strategy and design to managing operations with deep industry expertise and command of fast-evolving fields including cloud, data artificial intelligence, connectivity, software, digital engineering and platforms. Capgemini partners with companies to transform and manage their business by unlocking the value of technology. The career opportunities we offer are endless, and we provide extensive mentoring and coaching opportunities to our teammates so we can continue to be the best in the industry.

Your role

• Manage a portfolio of 1-3 strategic accounts within the Life Science industry
• The ability to develop profitable business from our managed accounts, has overall accountability achieving booking, revenue and profitability objectives for the account, both within the Americas and globally.
• Understands the key influencers within the client organization, quickly identifies client culture and decision-making process, and balances professional manner to suit client requirements
• Works cross collaboratively with our solutions teams to develop a pipeline of new opportunities in addition to extensions and expansions of existing contracts
• Works across all of Capgemini’s business lines and across all of the client’s functional areas, to bring the full suite of Capgemini offerings to the client and continually increase value to the client
• Provide escalation point for the customer and work with Managers from other service lines within Capgemini to ensure that service provision meets both SLAs & expectations
• Ensure that Capgemini is positioned effectively within client at board and senior management level and is well represented for potential major new projects or bids
• Responsible for maintaining strong customer satisfaction

Your skills and experience

• 5 years of experience serving clients in the Life Science preferably with clients >$5b in size
• 10 years’ experience in selling complex, IT services/customized technology services
• 5 years or greater of recent experience selling technology consulting services for a Tier 1 or 2 global services provider
• Comprehensive understanding of targeted industry business environments, issues and the trends affecting technology spend
• A well-documented track record of achieving annual sales quotas, managing delivery excellence and building strong client relationships
• Recent experience selling consulting services engagements
• Qualified applicants must demonstrate a consistent ability to exceed sales targets on a YOY basis
• Experience in building and maintaining relationships with senior executives
• History of successful sales of technology services deals across multiple offerings including specific experience in application lifecycle services, mobility, cloud, testing solutions
• Excellent oral and written communication skills and outstanding presentation skills
• Ability to work in a global organizational and service delivery environment
• Demonstrated commitment to stay abreast of industry trends and technical advancements across multiple business sectors

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

- Flexible work

- Healthcare including dental, vision, mental health, and well-being programs

- Financial well-being programs such as 401(k) and Employee Share Ownership Plan

- Paid time off and paid holidays

- Paid parental leave

- Family building benefits like adoption assistance, surrogacy, and cryopreservation

- Social well-being benefits like subsidized back-up child/elder care and tutoring

- Mentoring, coaching and learning programs

- Employee Resource Groups

- Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get the future you want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

#LI-RJ1

Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $147,857-$224,910. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

When you join Capgemini, you don’t just start a new job. You become part of something bigger.

We bring together passionate, skilled people, a tech-driven approach to innovation, and a deep commitment to our clients to help organizations unlock the true value of technology.

As a graduate or an experienced professional, you will be working with the world’s leading brands to enhance and transform the way they do business.