Client Partner, Life Sciences

Infosys Limited; Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Job summary

Infosys is seeking a Client Partner to manage all client interfaces within the Medical Devices and Life Sciences vertical. The role involves leading client relationships and business development for accounts with P&L responsibilities of $30M to $50M. Candidates should have significant experience in client management and a strong background in pharma or medical devices.

Qualifications

• 11+ years of experience in sales/relationship/account management.
• Experience in pharma and medical devices industry.
• Strong leadership and interpersonal skills.

Responsibilities

• Manage client relationships and build a portfolio up to $30-50M.
• Collaborate with delivery stakeholders for client commitments.
• Create account plans including pricing and opportunities.

Skills

Client relationship management

Business development

Project management

Communication

Leadership

Education

Bachelor’s degree

Job description

Client Partner, Life Sciences Engagement Manager

Infosys seeks a Client Partner for our Medical Devices and Life Sciences vertical. The person will lead all client interfaces within the assigned account scope and along with the Senior Client Partner / Group Managers build an account plan for the client management. Usually, the Client Partner handles a single account or part of a large account with a P&L of $30MM to $50MM.


Role Description:
• Client relationship management and business development: manage client relationships, build a portfolio up to $30-50M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.


About Infosys Life Sciences:
Infosys is helping pharma companies focus on their objectives by leveraging a futuristic, rapid response, and deeply automated foundation that provides vital insights to enable meaningful execution. Create new capabilities that allow for the unprecedented flow of information, deliver value through connectedness, and transform into new business models. Drive continuous improvements by learning powerful digital skills and gaining experience through innovation ecosystems.

At Infosys, we help our clients design customized devices, develop products end-to-end, maintain them, provide manufacturing support, prepare regulatory documentation, and ensure product compliance and certifications. We also help optimize R&D costs and improve supply chain efficiencies by leveraging new technologies and partner ecosystems. This is to bring innovative medical devices and Software as Medical Device applications into the market to improve patient care while reducing the cost of care. Our ISO 13485 certified processes and Quality Management System ensures high-quality product development which enables our client to meet their regulatory needs and objectives. With our recent acquisition of product design and development firm, Kaleidoscope Innovation, we plan to redefine patient treatment and consumer health across the globe.


Infosys has focused investments in setting up Medical Devices labs to drive technology development and delivery excellence in key areas such as Rapid prototyping, Tear down, Embedded Electronics, Mobile Compatibility Validation, etc. We also set up dedicated Labs for our clients thereby enabling seamless extension of their R&D team.

Required Qualifications:
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the pharma and medical devices industry
• Track record of interacting and building relationships with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.


Preferred Qualifications:
• Knowledge of industry specific go-to-market solutions
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

Job description

Life Sciences – EM – Job Description:

Infosys seeks a Client Partner for our Medical Devices and Life Sciences vertical. The person will lead all client interfaces within the assigned account scope and along with the Senior Client Partner / Group Managers build an account plan for the client management. Usually, the Client Partner handles a single account or part of a large account with a P&L of $30MM to $50MM.


Role Description:
• Client relationship management and business development: manage client relationships, build a portfolio up to $30-50M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.


About Infosys Life Sciences:
Infosys is helping pharma companies focus on their objectives by leveraging a futuristic, rapid response, and deeply automated foundation that provides vital insights to enable meaningful execution. Create new capabilities that allow for the unprecedented flow of information, deliver value through connectedness, and transform into new business models. Drive continuous improvements by learning powerful digital skills and gaining experience through innovation ecosystems.

At Infosys, we help our clients design customized devices, develop products end-to-end, maintain them, provide manufacturing support, prepare regulatory documentation, and ensure product compliance and certifications. We also help optimize R&D costs and improve supply chain efficiencies by leveraging new technologies and partner ecosystems. This is to bring innovative medical devices and Software as Medical Device applications into the market to improve patient care while reducing the cost of care. Our ISO 13485 certified processes and Quality Management System ensures high-quality product development which enables our client to meet their regulatory needs and objectives. With our recent acquisition of product design and development firm, Kaleidoscope Innovation, we plan to redefine patient treatment and consumer health across the globe.


Infosys has focused investments in setting up Medical Devices labs to drive technology development and delivery excellence in key areas such as Rapid prototyping, Tear down, Embedded Electronics, Mobile Compatibility Validation, etc. We also set up dedicated Labs for our clients thereby enabling seamless extension of their R&D team.

Required Qualifications:
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the pharma and medical devices industry
• Track record of interacting and building relationships with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.


Preferred Qualifications:
• Knowledge of industry specific go-to-market solutions
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.