Client Partner - Hi-Tech Sales

Infosys; San Francisco (CA); On-site; USD 120,000 - 230,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Long-term/Short-term Disability

Health Care Reimbursement Accounts

401(k) plan

Job summary

Infosys seeks a Manager of Client Services in San Francisco to lead client relationships and drive business development within an account plan. The role collaborates with delivery teams to ensure commitments are met and develops the account strategy, including pricing and stakeholder engagement.

Ideal candidates have senior relationship and project management experience in the Hi-tech sector and a proven track record with C-level contacts.

Qualifications

• Bachelor’s degree or foreign equivalent; equivalent experience considered.
• Significant business development and project management experience.
• Experience in the Hi-tech industry/vertical.
• Track record interacting with C-level client contacts.
• Hands-on experience with proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication and presentation skills.
• Authorized to work in the US without employer sponsorship.

Responsibilities

• Client relationship management and business development: manage client relationships, build a portfolio up to $30-40M, own the opportunity management cycle.
• Client delivery assurance: collaborate with delivery stakeholders to fulfil all client commitments.
• Account planning and governance: create the account plan including required relationships and pricing decisions.

Skills

Client relationship management

Proposal presentations

Leadership

Communication

Presentation skills

Education

Bachelor’s degree or foreign equivalent

Job description

Infosys is seeking a Manager of Client Services. The Manager-Client Services (MCS) is responsible for all client interfaces within the assigned account scope. The MCS works together with their manager (Senior MCS/Group MCS) to build an account plan and is responsible for client management based on the account plan. Usually, the MCS handles a single account or part of a large account with a P&L of $30MM to $40MM.

Role Description

• Client relationship management and business development: manage client relationships, build a portfolio up to $30-40M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

About Infosys Hi-Tech Industry

Infosys offers turnkey services for manufacturers and distributors of semiconductors, consumer electronics, and compute and storage equipment as well as software vendors, including game developers. Our 'digital factory' solutions maximize asset efficiency and enterprise productivity, while extending the life of legacy systems.

Qualifications

Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11 years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the Hi-tech industry/vertical
• Track record of interacting and building relationship with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications

• Knowledge of industry specific go-to-market solutions
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

Estimated annual compensation range for candidate based in the below location will be $120000 to $230000

CA / CO / IL / MD / MN / NJ / NY / WA

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.