Client Partner – Healthcare AI & Analytics

Umanist NA; Boston (MA); On-site; USD 180,000 - 240,000; Full time

Job summary

Umanist NA in Nashville, TN is seeking a Client Partner – Healthcare AI & Analytics to lead strategic client relationships for a major healthcare account. This highly client-facing role blends account management, business development, presales, and AI/Analytics consulting, requiring deep healthcare industry knowledge and experience selling consulting services.

You will collaborate with global delivery teams to develop solutions, drive growth, and translate complex AI capabilities into measurable

Qualifications

• 10-18 years of experience in Customer Success, Account Management, Client Partner, Business Development, or Presales within consulting services.
• Strong experience with AI, Analytics, BI, AI/ML, GenAI, Data, or Cloud consulting services.
• Deep Healthcare/Life Sciences industry experience.

Responsibilities

• Serve as primary client-facing representative for strategic healthcare accounts.
• Develop account strategies and identify opportunities to expand relationships.
• Lead discovery discussions, support RFPs, proposals, and solution development.
• Develop proposals involving consulting services, accelerators, and AI/Analytics solutions.
• Collaborate with offshore/global delivery teams to deliver scalable engagements.

Skills

Account Management

Presales

AI/Analytics Consulting

Healthcare Industry

Business Development

Job description

Location: Nashville, TN

Alternative Location: Boston, MA

Work Model: Onsite 4-5 days per week at client offices

Travel: Potential monthly travel to U.S. client offices

Experience: 10-18 years

Position Overview

We are seeking a Client Partner – Healthcare AI & Analytics to lead strategic client relationships, account growth, AI/GenAI demand generation, and consulting-led solution development for a major healthcare account.

This is a highly client-facing role combining account management, business development, presales, AI/Analytics consulting, solutioning, and commercial growth.

The ideal candidate brings deep healthcare industry knowledge along with recent experience selling and shaping AI, Analytics, Data, Cloud, and GenAI consulting services.

This is NOT a traditional SaaS/software sales role. Consulting-services experience is required.

Client & Account Management

• Serve as the primary client- facing representative for strategic healthcare accounts.
• Build and maintain relationships with Director- and VP-level stakeholders.
• Understand the client's operating model, business processes, value chains, performance drivers, and organizational priorities.
• Develop account strategies based on changing client needs and business priorities.
• Identify opportunities to expand existing relationships and drive new business.
• Track outcomes from previous engagements to identify additional opportunities and changing expectations.

AI / GenAI Demand Generation

• Identify business opportunities where AI, GenAI, Analytics, Data, or Cloud solutions can generate measurable value.
• Develop and position compelling AI/GenAI use cases for healthcare clients.
• Leverage existing dashboards, POCs, market research, technology partners, and industry insights to create new propositions.
• Translate emerging AI capabilities into practical business opportunities.

Presales & Solutioning

• Lead discovery discussions and support RFPs, proposals, and solution development.
• Shape solutions around client business requirements and technical constraints.
• Collaborate with consulting, analytics, engineering, delivery, and capability teams to develop solutions.
• Develop proposals involving consulting services, accelerators, and AI/Analytics solutions.
• Work with technical teams on cloud platforms, APIs, security, integration, and data requirements.
• Support POCs and pilots and help transition successful initiatives into production solutions and long-term engagements.

Commercial & Account Growth

• Develop and execute account growth strategies.
• Drive new business and expansion opportunities within assigned healthcare accounts.
• Support outcome-based and subscription-oriented commercial models.
• Partner with internal finance and capability leaders on commercial structures.
• Communicate business value, adoption, usage, and total-cost considerations to client stakeholders.
• Manage assigned sales and margin objectives.

Global Delivery Collaboration

• Collaborate with geographically distributed teams across the U.S., India, and other regions.
• Partner closely with India-based Consulting, Analytics, Engineering, and Delivery teams throughout the sales, presales, and delivery lifecycle.
• Coordinate client requirements with offshore delivery teams.
• Help convert successful POCs and pilots into scalable production engagements.

Required AI / Technical Knowledge

Strong Understanding Of

• Generative AI and LLMs
• Prompt Engineering
• Fine-tuning
• Embeddings
• Retrieval-Augmented Generation (RAG)
• Agentic AI
• Autonomous agentsWorkflow orchestration
• Multi-agent systems
• Azure OpenAI
• AWS Bedrock
• Google Vertex AI
• LangChain and related AI frameworks
• APIs and system integration
• Data pipelines and analytics

Ability to translate technical concepts into business-value narratives for senior healthcare stakeholders is essential.

Required Qualifications

• 10-18 years of experience in Customer Success, Account Management, Client Partner, Business Development, or Presales within consulting services.
• Strong experience with AI, Analytics, BI, AI/ML, GenAI, Data, or Cloud consulting services.
• Deep Healthcare/Life Sciences industry experience.
• Demonstrated experience growing healthcare accounts through AI/Analytics consulting engagements.
• Experience selling or shaping consulting services and solutions, rather than primarily software products, SaaS platforms, or technology licenses.
• Proven experience managing Director- and VP-level client relationships.
• Strong presales, proposal development, solutioning, and business-development experience.
• Experience working with offshore/global delivery teams, preferably India-based.
• Demonstrated experience partnering with India-based consulting, analytics, engineering, and delivery teams.
• Ability to independently manage client relationships while coordinating geographically distributed internal teams.
• Excellent communication, presentation, relationship-building, and stakeholder-management skills.

Skills: account management,sales,data,healthcare,teams,management,business opportunities,cloud,analytics,engagements