Client Partner, Client Success (4)- Retail Media

Albertsons Market; Pleasanton (CA); Hybrid; USD 102,000 - 144,000; Full time

Job summary

An established industry player is seeking a Client Partner to lead and grow client relationships in retail media. This dynamic role involves developing strategic partnerships, managing sales cycles, and delivering data-driven insights to enhance the customer experience. The ideal candidate will thrive in a hybrid work environment, balancing remote and in-office collaboration. Join a team that values innovation and service excellence, contributing to a healthier tomorrow for communities. If you are passionate about building relationships and driving business success, this opportunity is perfect for you.

Qualifications

• Proven experience in sales and account management with a focus on CPG.
• Strong analytical skills to manage data and drive decisions.

Responsibilities

• Develop and grow partnerships to meet and exceed revenue targets.
• Mentor cross-functional teams and ensure best-in-class client partnerships.

Skills

Analytical Skills

Negotiation

Relationship Management

Data Analysis

Sales Strategy

Education

Bachelor's Degree

Tools

Power BI

CRM Software

Criteo UI

Job description

Client Partner, Client Success (4)- Retail Media

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About The Company
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community. Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.

Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone, and teams are empowered to make decisions best for them.

Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

What You Will Be Doing
Client Partner Senior Lead is a relationship-focused seller who excels as an analytical consultant, storyteller and negotiator. They are responsible for developing and growing their book of business by providing a best-in-class, data-driven partnership with an emphasis on creating an omni-experience for shoppers and brands alike. Client Partner Sr. Leads will do so by establishing and fostering partnerships with merchandising partners, 3P vendors (Criteo, Neptune, Advantage, etc.) and by cultivating deeper relationships with key decision makers within their accounts. Client Partner Sr. Leads will provide holistic support for accounts from upfront MSA/T&C negotiations, annual planning strategy, JBP(+/QBR/T2T support and more.

Main Responsibilities

• Meet and exceed annual revenue targets by developing and advancing current and future-looking partnerships
• Responsible for quota on assigned account book leading the sales cycle from lead identification to contract negotiation
• Focus on building CPG partnerships beyond RFP exchanges, and instead incorporates strategic annual planning in partnership with merchants to accomplish CPG and Category goals and objectives
• Partners with merchandising team for Winning Mode/ JBP(+), Annual Planning/ T2T/ Innovation Planning needs
• Strives to build strong relationships across the entire CPG team (brand, agency, shopper, ecommerce)
• Key focus on demand generation, proactive and strategic selling and program management through 10
• Work with clients to develop omni-channel campaigns (in-store and digital) by defining upfront measurable KPIs that tie to the client's overall business goals
• Responsible for mentoring Client Success and/or cross-functional teams
• Works in lockstep with Client Account Managers ensure the client is receiving holistic best-in-class partnership from planning to execution and campaign wrap in alignment with client KPIs
• Ensures strong data hygiene and accuracy each week for CRM inputs through 10 signature
• Provides a map and strategic plan to attain and exceed account quota
• Identifies and leads Annual Planning, QBR, T2T and Lunch and Learns
• Develop partnerships with Albertsons Merchandising Team (NCD/ASM) as a Category Captain
• Strong ability to work cross-functionally to effectively advocate for the Voice of the Customer
• Responsible for account penetration and creating net new relationships across the client's organization with a deep understanding of overarching client business goals and objectives
• Ownership of improving opportunity win rate, deal slip rate, sales cycle duration, client outreach and other relevant sales metrics
• Provides account-level forecasting predictions
• Fluent in multiple data streams (Power BI, Hub, Criteo UI, earnings reports, industry news) to story tell with data

The salary range is $102,700 to $143,800 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.

What is it like at Albertsons?
Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.

Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Retail Groceries