Client Partner

Horizontal Digital; United (PA); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading digital consultancy is seeking a remote Client Partner to manage a portfolio of accounts ranging from $6M to $10M. The ideal candidate will possess strong stakeholder management and communication skills, as well as proven experience in growing significant clients. Responsibilities include building client relationships, driving growth, and maintaining profitability. A Bachelor's degree and at least 7 years of relevant experience are required. This position offers competitive compensation and growth opportunities.

Qualifications

• Minimum of 7 years of experience in digital agency, consultancy, or product development.
• Proven experience growing key clients of $6M+.
• Ability to inspire and build consensus in meetings.

Responsibilities

• Lead and manage a portfolio of multiple accounts.
• Build advisory relationships for growth.
• Drive organic growth and ensure account-level profitability.

Skills

Stakeholder management

Communication skills

Leadership skills

Financial acumen

Strategic vision

Education

Bachelor's degree

Tools

Salesforce

Sitecore

Job description

Job Description

Client Partner at Horizontal Digital, remote in the United States. Requires at least a Bachelor Degree. This is a Sales role within the Sales field.

Responsibilities

• Directly lead and manage a portfolio of multiple accounts, typically $6-10M
• Build advisory relationships that result in reputation and revenue growth
• Network within client organizations to create, own and expand senior and executive relationships
• Navigate the complexities of large organizations
• Conduct and create opportunities for advisory conversations through executive presence, persuasive content and business insights
• Own the 360-degree view of clients (organization, remit, reporting structure, goals, financing)
• Lead client mapping activities, ensuring client relationships are nurtured with the ideal personnel from Horizontal
• Foster internal focus on clients\' business, experience, technology and brand goals
• Lead the onboarding of Horizontal to clients and clients to Horizontal, including project kickoff and transition to delivery leadership
• Drive organic growth and ensure account-level profitability:
• Author and execute a 12-18-month strategic plan for each account to expand Horizontal\'s footprint
• Build stewardship with clients as their strategic consultant to ensure profitable YoY growth
• Manage quarterly revenue, reflect and forecast opportunities, and uphold annual commitments
• Lead scope definition across multiple complex client accounts, shaping ambiguous asks into proposals and contracts with mutually beneficial outcomes
• Maintain knowledge of Horizontal service offerings to enable cross-selling
• Establish relationships with platform representatives (e.g., Sitecore, Salesforce, etc.)

Who you are

• You are a customer experience enthusiast who can support programs with complex business, user experience and technical challenges
• You have a thirst for knowledge and thrive in creating commercially viable opportunities
• You exude confidence, persistence and optimism across multiple projects and rapid change
• You see ambiguity as opportunity
• You are trusted, empathetic, and accountable in relationships with clients, colleagues, partners and industry professionals

What you bring

• Exemplary stakeholder management and communication skills
• Proven experience growing key and growth clients, of $6M+
• Ability to define and drive strategic vision and create consensus to drive outcomes
• Strong leadership and communication skills for meetings and presentations with senior clients; ability to inspire and build consensus internally
• Experience with Salesforce (Marketing Cloud, Einstein Analytics, Experience Cloud, Core) and Sitecore and/or other composable DXP preferred
• Strong financial acumen: forecasting and revenue management
• Bachelor\'s degree and minimum of 7 years of experience in a digital agency, consultancy or digital product development environment

Disclaimer: The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties may change at any time with or without notice.

Closed Date: 2025-10-24