Client Partner

Valtech; Chicago (IL); Hybrid; CAD 152,000 - 222,000; Full time

Benefits offered by this job

Remote and hybrid options

Career advancement with international

Learning and development

Medical, dental, and vision insurance

Employer contributions to Health SAV

Job summary

Valtech is hiring a Client Partner, Growth, AI & Performance Media, focusing on expanding enterprise client relationships through AI-driven media, creativity, data and technology. You will lead growth initiatives, guide multi-disciplinary teams, and translate performance insights into strategic opportunities.

The role emphasizes strong executive relationship management and a growth mindset. The role requires experience leading multimillion-dollar portfolios, fluency in performance media

Qualifications

• Proven growth-focused client leadership
• Strong enterprise relationship management
• Expertise in performance media strategy and activation
• AI-enabled marketing insights and tooling
• Agile methodologies and consulting experience

Responsibilities

• Grow revenue by expanding Valtech’s footprint across new business lines and stakeholders.
• Maintain a robust pipeline aligned to client priorities and Valtech capabilities.
• Develop account vision plans and identify opportunities for growth with AI insights.
• Lead senior client relationships across Valtech’s capabilities in media, creative, data and tech.
• Translate performance data into executive-level recommendations and strategies.
• Mentor teams to adopt AI-enabled ways of working across growth and delivery.

Job description

Why Valtech?

We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

• The work we do and the innovation we drive
• Our values of share, care and dare
• Our borderless, global framework, which enables seamless collaboration

The Role

As a Client Partner, Growth, AI & Performance Media, you are passionate about using media, creativity, data, technology, and AI to drive measurable business growth. You bring 7+ years of experience building and expanding enterprise client relationships, with a strong background in performance media and an understanding of how creative and experience engagements contribute to connected customer outcomes.

You will thrive in this role if you are:

• A curious problem solver who challenges the status quo
• A collaborator who values teamwork and knowledge-sharing
• Excited by the intersection of technology, creativity and data
• Experienced in Agile methodologies and consulting (a plus)

Role responsibilities

Growth & Revenue Expansion

• Lead account growth by expanding Valtech’s footprint into new lines of business, new stakeholders, and new digital agendas.
• Build and maintain a robust, future forward pipeline aligned to client priorities and Valtech capabilities.
• Develop and nurture account vision plans, articulating key opportunities for growth and the approach to capturing it
• Use AI to identify whitespace, market movements, org chart opportunities, and cross industry insights.
• Shape opportunities proactively rather than reactively responding to client requests.

Integrated Client & Experience Leadership

• Lead senior client relationships across Valtech’s full portfolio of capabilities, with particular depth in accounts where creative and performance media are the primary service offerings and entry point to the relationship.
• Bring strong fluency in performance media strategy, activation, optimization, measurement and commercial models, with the ability to connect media and creative performance to broader client business objectives.
• Develop a working understanding of Valtech’s broader capabilities across digital experience platforms, commerce, data & AI, experience strategy, technology and enterprise transformation , recognizing where those capabilities can solve client challenges and unlock new sources of value.
• Connect insights across media, creative, customer experience, data and technology to identify opportunities that improve both marketing performance and the broader customer experience.
• Serve as an integrated client leader across multidisciplinary engagements, bringing together media, creative, strategy, data, technology, commerce and delivery teams around shared business outcomes.
• Translate campaign, customer and business performance into executive-level recommendations, partnering with subject matter experts to shape solutions beyond the individual’s own areas of functional expertise.

Executive Relationship Leadership

• Build trusted, influential relationships with senior and Csuite stakeholders, expanding Valtech’s access and strategic relevance.
• Leverage AI to tailor messaging, deepen understanding of stakeholder needs, and prepare for highstakes meetings.
• Serve as the client’s strategic advisor on digital transformation, technology strategy, and industry shifts.
• Proactively identify and develop opportunities to expand existing relationships into broader Valtech engagements, connecting client needs to the right capabilities, specialists and solutions across the organization.
• Build trusted relationships with senior client stakeholders that extend beyond the marketing organization, developing an understanding of their broader digital, technology, data and transformation priorities.

Account Strategy and Orchestration

• Own account health, revenue targets, win rates, and cross-practice collaboration.
• Use AI-driven synthesis (transcripts, historical decks, notes, reports, market signals) to inform account strategy.

AI-Enabled Commerical Excellence

• Use GenAI, Storyblocks, and copilot tools to accelerate:
• RFP comprehension
• POV development
• Meeting prep & debriefs
• Competitive analysis
• Stakeholder mapping
• Narrative and deck structuring
• Apply hypothesis driven selling enhanced by AI persona simulation (e.g., CFO, procurement, CTO).
• Drive continuous improvement in presales velocity and quality while reducing SME load.

Team Leadership & AI Adoption Influence

• Mentor and enable teams (BDEs, SMEs, delivery leads) to use AI as a force multiplier.
• Contribute to shared Storyblocks, templates, workflows, and best practices.
• Champion a culture of AI enabled ways of working across growth and delivery teams.

Craft & Judgment & Narrative Excellence

• Build high-quality presentations, value propositions, and deal narratives — using AI as a structural accelerant, not a replacement.
• Ensure outputs reflect Valtech’s brand standards, creativity, and strong strategic POV.
• Maintain accountability for story quality, client message fit, and deal clarity.

Qualifications:

Growth Mindset & Sales Leadership

• Proven track record of expanding accounts by identifying and engaging new stakeholders.
• Ability to uncover and shape new revenue streams within complex enterprise environments.
• Demonstrated expertise in managing multimillion-dollar portfolios.

AI Fluency & Modern Sales Craft

• Daily use of AI to accelerate research, insights, prep, outreach, and narrative development.
• Experience using tools like Copilot, Storyblocks, ChatGPT/Claude, LinkedIn Sales Insights, industry research, etc.
• Clear ability to describe specific workflows where AI increased speed, quality, or pipeline creation.

Strategic Account Management

• Expertise in account planning, commercial governance, quarterly and annual business planning.
• Ability to orchestrate global delivery, managed services, and cross-practice workstreams.

Executive Communication

• Exceptional storytelling, persuasion, and facilitation skills.

Leadership & Collaboration

• Strong ability to partner with Delivery Leads, Solution Architects, and Practice Directors and align SMEs, delivery teams, and leadership around a unified plan that drives measurable client outcomes.
• Demonstrated history of influencing teams without direct authority.

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.

The benefits

• This is a full-time position based in Chicago, United States . The offered salary range is $110,000 to $160,000 annually, depending on experience and location.
• Flexibility, with remote and hybrid work options (country-dependent)
• Career advancement, with international mobility and professional development programs
• Learning and development, with access to cutting-edge tools, training and industry experts
• Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.