Client Outreach Delivery Manager

TD; Mount Laurel Township (NJ); On-site; USD 91,000 - 146,000; Full time

Job summary

TD in Mount Laurel, NJ seeks a Sales Support Manager I to lead corporate sales strategies and day-to-day program management. You will drive sales effectiveness, coordinate resources, and partner with cross-functional teams to optimize the Retail network's performance.

The role requires a bachelor's degree or equivalent experience, 5-7 years in related work, and strong communication and stakeholder management skills. Agile familiarity is a plus.

Qualifications

• Bachelor's degree or progressive work experience.
• 5-7 years of related experience.
• Strategic thinker with strong project management skills.
• Excellent communication and cross-functional collaboration.
• Experience with sales development and program management; Agile preferred.

Responsibilities

• Lead day-to-day management of corporate sales strategies and programs.
• Develop and report on Retail Sales Program results and forecasts.
• Coordinate resources to support sales development activities.
• Collaborate with store leadership to plan and optimize sales initiatives.
• Partner with technology teams to translate requirements into solutions.

Skills

Strategic thinking

Project management

Stakeholder management

Communication skills

Sales program analysis

Education

Bachelor's degree or progressive work experience

Job description

Work Location:Mount Laurel, New Jersey, United States of AmericaHours:40Pay Details:$91,000 - $145,600 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:Sales & Customer Distribution SupportJob Description:The Retail Solutions Effectiveness team is accountable for defining and leading sales solutions design strategy across the retail bank. The team will be responsible for delivering an end-to-end sales journey and sales effectiveness strategy to optimize sales performance, drive consistency, and strengthen client relationships. Our work enables Retail colleagues to operate with clarity, confidence, and a customer first mindset. Our Sales Support Manager role will support Client Outreach strategy execution.The Sales Support Manager I provides leadership in corporate sales focused efforts, including the development, stewardship and day-to-day management of corporate program sales strategy designed to enhance sales performance throughout the Retail network.Depth & Scope:Manages the day-to-day responsibilities of an assigned budgetProvides store level communication and results reporting for Retail Sales Programs under direct managementDevelops staffs analytical capability and seeks opportunities to enhance staff skills and proficiencies through training, practice and/or outside educationProvides dedicated company-wide support and day-to-day oversight of various Retail Sales Programs activities in support of the store network achieving financial business objectivesWorks with Retail management to plan, forecast and analyze short and long-term sales development strategies, financial goals and programsProvides or assigns appropriate analysis, planning, and reporting resources to development, monitoring and after-action review of Retail Sales Program results and reviews findings with appropriate managementMeets regularly with business line leaders to determine sales priorities; develops sales enhancement alternatives, presents them to executive management and business lines and formulates decisions and plansEnsures existing sales incentive and promotional programs are administered accurately and according to established plan rules and guidelinesCoordinates Company and outside resources needed to support sales development activitiesParticipates in special projects as requiredEducation & Experience:Bachelor's degree or progressive work experience in addition to experience below5-7 Years of related experienceDemonstrated strategic and creative thinkerStrong project management experience including meeting deadlines and staying within budgetBroad knowledge of sales development techniques, administration and goal settingStrong communication skillsExperience leading complex initiatives from concept through implementation. (Preferred)Strong project and program management capabilities. (Preferred)Experience developing business requirements and partnering with technology and platform teams. (Preferred)Familiarity with Agile or Scaled Agile delivery models. (Preferred)Strategic mindset with the ability to bridge business objectives and execution. (Preferred)Strong stakeholder management and cross-functional collaboration skills. (Preferred)Physical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn moreAdditional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationTD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [e-mail] . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.