Client Operations Intern

americancentury; Kansas City (MO); On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

401k eligibility

Mentor Program

Employee resource groups

Casual dress code

Philanthropic/social calendar

Job summary

American Century Investments is offering a 10-week internship in Kansas City, MO for currently enrolled undergraduates. The program runs June 2 to August 6, with 40 hours per week and in-office work.

Interns will receive competitive pay, mentorship, and exposure to Personal Financial Solutions and Client Operations, with coaching and training throughout the program.

Qualifications

• Currently an enrolled undergraduate student in good standing.
• Interest in finance and client relationships or support.
• Seeking opportunities to join full-time roles after graduation.

Responsibilities

• Complete a robust training program in direct-to-consumer finance.
• Develop understanding of Personal Financial Solutions and Client Operations.
• Engage with partners and leaders across the firm for career networking.
• Provide service excellence and positive client interactions.
• Attend trainings and team/departments meetings.
• Collaborate with internal clients and business partners.

Skills

Client Focused

Curious and Adaptable

Collaborative

Courageous and Accountable

Finance interest

Education

Undergraduate student (Junior/Senior)

Job description

About Us

American Century Investments® is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments.

Privately owned and independent, we focus solely on investment management. But there's an unexpected side to us, too. We direct 40% of our dividends every year-over $2 billion since 2000-to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute's breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer's. So, the better we do for our clients, the more we can do for everyone.

All who work here around the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you're excited to learn more about us, we can't wait to learn more about you.

Role Summary

This program is for currently enrolled undergraduate students. The deadline to apply is November 1, 2026.

This role reports to the Client Services Manager.

This onsite position will be based out of our Kansas City, Missouri office.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future.

Are you seeking an opportunity to learn the basics of the financial services industry with a reputable firm in KC?

As an intern, our Personal Financial Solutions and Client Operations (PFSCO) interns will learn about American Century Investments through an initial formal training program and continual training and coaching throughout the program. Interns will then apply that knowledge to significant opportunities and projects.

How You Will Make an Impact

• Complete a robust training program that will immerse you into the world of direct-to-consumer finance.
• Develop a keen understanding of Personal Financial Solutions and Client Operations, including client facing and back-office functions.
• Engage with business partners and leaders across the firm to drive career path and networking opportunities.
• Facilitate positive interaction with American Century's internal and external clients by providing transactional and service excellence.
• Show independence by applying problem-solving and research skills, and online resources.
• Attend training, team, and department meetings.
• Support a team environment by successfully collaborating with internal clients and business partners.

What You Bring to the Team (Required)

• Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven
• Passion for gaining experience within the finance industry and an aim to learn more about client relationships and support
• Students seeking opportunities to acquire full-time roles beyond graduation

Additional Assets (Preferred)

• A current Junior or Senior Undergraduate student, currently enrolled full-time in any related field.

What We Offer

• Our interns receive competitive pay, as well as 401k eligibility for contributions
• Mentor Program: a designated mentor will be assigned to you during your time with us to provide career coaching and mentorship
• Access to Business Resource Groups that you can ally and participate in (Diversity, Women in Finance, LGBTQ+, Emerging Professionals, Veterans)
• Casual dress code - be comfortable and express your unique self
• A robust social and philanthropic calendar of events hosted just for interns!

Internship Structure

• 10 Week Program - June 2 - August 6
• 40 hours a week, between 8am-5pm CST
• Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.

American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.

We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to [e-mail]. All requests for accommodation will be addressed as confidentially as practicable.

American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic infor