Client Operations Field Estimator

Sproutvive; New York (NY, MA); Hybrid; USD 28,000 - 39,000; Part time

Benefits offered by this job

Work-From-Anywhere Flexibility

CRM & sales estimating experience

Competitive pay

Job summary

Sproutvive Landscaping in New York is seeking a part-time Client Operations & Field Estimator to manage inquiries, prepare accurate service quotes, and coordinate crew schedules from a laptop or phone.

This remote/hybrid role combines digital tasks—pricing, CRM, quote follow-ups—with occasional on-site property walkthroughs to scope jobs and build dependable estimates for seasonal projects.

Qualifications

• Must be 18+ years old.
• Tech-savvy and organized.
• Great communicator across email, phone, and messaging.
• Occasional on-site property walkthroughs to scope jobs.

Responsibilities

• Respond to homeowner inquiries via email, phone, and CRM portal regarding services.
• Prepare accurate quotes using pricing calculator.
• Book jobs on crew calendar and send confirmations.
• Log job notes for field crews and assist with digital invoices.
• Follow up with past clients for seasonal bookings and collect feedback.

Skills

Client communications

Pricing & quoting

Schedule management

CRM software

Invoicing & billing

Tools

CRM software

Pricing calculators

Spreadsheets

Scheduling tools

Job description

Now Hiring Remote / Hybrid Flexible New York, Massachusetts, Connecticut

Client Operations & Field Estimator

Sproutvive Landscaping — Connect with homeowners, build accurate service quotes, and keep our daily crew schedules running smoothly.

Location New York (Remote / Hybrid)

Schedule Part-Time / Flexible

Age Requirement 18+ Years Old

Transportation Preferred (For Site Visits)

About the Role

At Sproutvive Landscaping, exceptional property care starts with fast, friendly client communication and clear project estimates. We are looking for an organized, people-friendly Client Operations & Field Estimator in NY, CT, or MA to help manage incoming customer inquiries, prepare service quotes, and coordinate crew schedules.

This is a Remote / Hybrid, Flexible role ideal for someone who loves combining digital operations (answering messages, using pricing calculators, and organizing schedules from a laptop or phone) with occasional outdoor property walkthroughs to scope out jobs in person.

What You'll Do

• Client Communications: Respond promptly and warmly to homeowner inquiries via email, phone, and our CRM portal regarding seasonal cleanups, mulch installation, weeding, bed edging, and holiday lighting.
• Service Quoting & Estimating: Review client property photos or conduct quick on-site walkthroughs to calculate accurate quotes using Sproutvive's pricing calculator.
• Schedule & Dispatch Coordination: Book approved jobs onto our crew calendar, send appointment confirmations, and keep clients updated on arrival windows or weather adjustments.
• CRM & Billing Follow-Ups: Keep client records organized, log job notes for field crews, and assist with sending out digital invoices once work is completed.
• Growth & Community Support: Help follow up with past clients for seasonal repeat bookings and gather feedback or reviews after completed jobs.

Who We're Looking For

• Age 17 or Older: Open to sharp, motivated applicants age 17 and up who are comfortable communicating professionally with homeowners.
• Tech-Savvy & Organized: Comfortable working with web portals, spreadsheets/calculators, email, and scheduling tools without letting details slip through the cracks.
• Great Communicator: Friendly, clear, and responsive over email, text, and phone, with a customer-first mindset.
• Appreciation for the Outdoors: Even though much of your coordination happens remotely, you enjoy stepping outside for occasional property walkthroughs and learning the ins and outs of landscaping services.
• Transportation: Having reliable transportation and a valid driver's license is recommended and preferred for visiting local properties to measure and quote jobs, though not strictly required to apply.

Why Join Sproutvive?

• Work-From-Anywhere Flexibility: Handle client messages, estimates, and scheduling on a flexible part-time schedule that fits around classes or other commitments.
• Real Business & Operations Experience: Gain hands-on experience in CRM management, sales estimating, customer service, and small business operations.
• Direct Impact & Growth: Work closely with the founder in an encouraging, eco-conscious company with competitive pay and room to grow.