Client Operations Coordinator - Engineering

The Davey Tree Expert Company; Pittsburgh (Allegheny County); Hybrid; USD 41,000 - 44,000; Full time

Benefits offered by this job

Group health plans

Disability insurance

Life insurance

Paid parental leave

401k with company match

Employee Stock Purchase Plan

Holidays and paid time off

Professional scholarships

Employee referral bonuses

Education scholarships

Employee discounts

Job summary

The Davey Tree Expert Company is seeking a Client Operations Coordinator to lead executive meetings, manage client relationships, and oversee cross‑functional coordination among utility, engineering, and external teams from the Pittsburgh, PA area. This hybrid role requires guiding programs, resolving escalations, and ensuring objectives are met across multiple distribution and infrastructure initiatives.

Responsibilities include driving accountability, tracking performance metrics, and leading

Qualifications

• Strong executive communication and presentation skills.
• Leadership and team management experience.
• Ability to manage high level client relationships and difficult conversations.
• Strong problem solving and decision making abilities.
• Experience managing operational escalations and competing priorities.
• Advanced organizational and project coordination skills.
• Proficiency in spreadsheets, reporting, and operational tracking tools.
• Experience within utility distribution design, telecommunications, infrastructure, or engineering environments preferred.
• Ability to lead meetings, drive action items, and maintain accountability across teams.
• Strategic mindset with the ability to stay ahead of operational challenges.

Responsibilities

• Lead executive and operational meetings with utility leadership, applicants, and internal teams.
• Manage escalated operational and client issues through resolution.
• Maintain strong relationships with utility clients and external stakeholders.
• Proactively identify risks, bottlenecks, and process improvement opportunities.
• Coordinate cross functional teams to support program execution and client expectations.
• Track program performance, timelines, and operational metrics.
• Provide leadership, direction, and oversight to assigned staff and support teams.
• Drive accountability and follow through across multiple active workstreams.

Skills

Executive communication

Leadership

Client relationships

Problem solving

Operational escalations

Organization

Reporting tools

Utility industry knowledge

Meeting leadership

Strategic mindset

Tools

Spreadsheets

Reporting tools

Job description

Company: Davey Resource Group, Inc.

Locations: Pittsburgh, PA

Additional Locations: Pittsburgh Office / Remote

Work Site: Hybrid

Req ID: 228798

Position Overview

The Client Opersations Coordinator is responsible for leading executive level meetings, managing client relationships, and overseeing operational coordination between the utility, engineering teams, and external applicants/attachers. This role focuses on driving strategic discussions, resolving complex operational issues, and ensuring program objectives are met across multiple distribution and infrastructure initiatives. This position will have direct leadership responsibilities and may oversee coordinators, analysts, designers, or other support staff depending on program needs.

This position is a hybrid role (remote/office) out of our Pittsburgh, PA.

Compensation Data

Starting Rate: $30-32 per hour

Job Duties

• Lead executive and operational meetings with utility leadership, applicants, and internal teams
• Manage escalated operational and client issues through resolution
• Maintain strong relationships with utility clients and external stakeholders
• Proactively identify risks, bottlenecks, and process improvement opportunities
• Coordinate cross functional teams to support program execution and client expectations
• Track program performance, timelines, and operational metrics
• Provide leadership, direction, and oversight to assigned staff and support teams
• Drive accountability and follow through across multiple active workstreams

Qualifications

• Strong executive communication and presentation skills
• Leadership and team management experience
• Ability to manage high level client relationships and difficult conversations
• Strong problem solving and decision making abilities
• Experience managing operational escalations and competing priorities
• Advanced organizational and project coordination skills
• Proficiency in spreadsheets, reporting, and operational tracking tools
• Experience within utility distribution design, telecommunications, infrastructure, or engineering environments preferred
• Ability to lead meetings, drive action items, and maintain accountability across teams
• Strategic mindset with the ability to stay ahead of operational challenges

Additional Information

What We Offer [Benefits]

We invest in our employees by offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience for employees at all levels.

• Group health plans*
• Short-term and long-term disability insurance*
• Life insurance*
• Paid parental leave
• 401k with up to a 4% company match**
• Employee Stock Purchase Plan: Opportunity to buy company stock at a 15% discount
• Holidays and paid time off*
• Payroll savings plan*
• Charitable matching gift program*
• Employee referral bonus program*
• Employee Educational Scholarship*
• Davey Family Scholarship*
• 20% discount on all Davey services*
• Cell phone discounts*
• Vehicle purchase discount program*
• Plus, so much more!
• All listed benefits available to eligible employees on Day 1.
• Union employees are not eligible for a 401k plan, but may be eligible to join pension plans negotiated by their local union.

Company Overview

The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.

Utility Asset Management is a division of Davey Resource Group, Inc. (DRG), a Davey company. Davey has been employee-owned since 1979. Our engineering, field services, inspection, and construction teams help keep the world connected, supporting the infrastructure of our electric utility and communications partners. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental and utility infrastructure consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our people, offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com.

Divisional Overview

The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.

Utility Asset Management is a division of Davey Resource Group, Inc. (DRG), a Davey company. Davey has been employee-owned since 1979. Our engineering, field services, inspection, and construction teams help keep the world connected, supporting the infrastructure of our electric utility and communications partners. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental and utility infrastructure consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our people, offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com.

Accommodations:

If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.

If you need assistance at any time, please contact us at 1-877-411-7601 or at

[e-mail].

Employment Type:

Permanent

Job Type:

Full Time

Travel Expectations:

Up to 25%