Client Operations Coordinator

100 Degrees Consulting, LLC; United States; Remote; USD 10,000 - 60,000; Part time

Job summary

A consulting firm in the United States is seeking a Client Operations Coordinator to manage client onboarding and operational tasks. The role involves coordinating discovery calls, overseeing onboarding processes, and implementing automations to improve client experience. Ideal candidates should have over 3 years of experience in operations and client services, along with strong project management skills.

Qualifications

• 3+ years in operations, client services, or systems coordination.
• Experience with automation tools and project management platforms.
• Strong organizational and project management skills.

Responsibilities

• Coordinate client discovery calls and manage proposal logistics.
• Oversee client onboarding and offboarding processes.
• Implement automations to enhance workflows and client experience.

Skills

Operations management

Client services

Project management

Automation tools

Tools

Zapier

Monday.com

Google Workspace

LastPass

Job description

A company is looking for a Client Operations Coordinator to manage client onboarding and operational tasks effectively.

Key Responsibilities

• Coordinate client discovery calls and manage proposal logistics
• Oversee client onboarding and offboarding processes, ensuring smooth transitions
• Identify and implement automations to streamline workflows and enhance client experience

Required Qualifications

• 3+ years in operations, client services, or systems coordination
• Experience with automation tools like Zapier and project management platforms such as Monday.com
• Strong organizational and project management skills
• Available for 25 hours per week during business hours (9am - 5pm ET)
• Familiarity with tools such as Google Workspace and LastPass is a plus