Client Operations Associate

Versant Capital Management, Inc.; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Discretionary bonuses

Generous PTO

Health, dental, and vision insurance

401(k) and profit sharing

Team retreats and professional events

Job summary

Versant Capital Management, Inc. is seeking a Client Operations Associate in Dallas to join our operations team. This critical role involves executing investment-related transactions, ensuring data integrity, and maintaining operational excellence for client portfolios.

The ideal candidate will have a Bachelor’s degree and 2+ years of experience in operations or custodial roles, demonstrating strong attention to detail and problem-solving abilities.

We offer competitive salaries, bonuses, generous PTO, health insurance, and a culture built on integrity and collaboration.

Qualifications

• 2+ years of experience in operations, trading, or custodial roles within financial services.
• Experience with custodial platforms and portfolio/reporting systems required.
• Strong attention to detail and commitment to accuracy.

Responsibilities

• Execute money movement, including wires, ACH transfers, journals, and transfers.
• Own the operational side of client onboarding, including account setup.
• Maintain high standards for accuracy, timeliness, and documentation.

Skills

Attention to detail

Strong problem-solving skills

Process-driven mindset

Ability to manage multiple priorities

Education

Bachelor’s degree in finance, business, accounting, or related field

Tools

Custodial platforms (e.g., Schwab, Pershing)

CRM and reporting platforms

Job description

We’re Hiring: Client Operations Associate, Dallas

Ready to Elevate Your Career?

We are looking for a detail-oriented and highly organized Client Operations Associate (COA) to join our Dallas office. This role is a critical member of the operations team, responsible for executing investment-related transactions, maintaining data integrity across systems, and ensuring operational excellence in support of client portfolios.

The COA works closely with Wealth Advisors and Client Service Associates but is primarily focused on back-office execution, accuracy, and process management rather than direct client interaction.

What We Do

Versant is a multi-family office serving high-net-worth individuals and multi-generational families with a holistic approach. Our services go beyond traditional wealth management—we integrate investment management, tax and estate planning, and family office support to deliver a seamless client experience.

What You’ll Do

• Execute money movement, including wires, ACH transfers, journals, and transfers
• Submit, track, and resolve account applications, transfers, and custodial requests
• Serve as the primary liaison with custodians to resolve operational issues.

Account Management & Onboarding

• Own the operational side of client onboarding, including account setup and system integration
• Ensure all documentation is complete, accurate, and compliant with firm procedures
• Maintain and update client data across CRM, custodial, and reporting platforms

Operational Accuracy & Controls

• Maintain high standards for accuracy, timeliness, and documentation
• Perform reconciliations and identify/resolve data inconsistencies
• Ensure all processes follow compliance policies and internal procedures

What We’re Looking For

Ideal Candidates Will Have

• Bachelor’s degree in finance, business, accounting, or related field (or equivalent experience)
• 2+ years of experience in operations, trading, or custodial roles within an RIA, family office, or financial services firm
• Experience with custodial platforms (e.g., Schwab, Pershing) and portfolio/reporting systems required

Skills & Attributes

• Strong attention to detail and commitment to accuracy
• Process-driven with the ability to follow and improve workflows
• Strong problem-solving skills; able to troubleshoot operational issues
• Ability to manage multiple priorities in a fast‑paced environment
• Systems-oriented mindset with comfort working across multiple platforms

Success in This Role

• High accuracy and low error rates in transaction processing
• Timely execution of all operational requests
• Strong documentation and audit readiness
• Effective coordination with advisors and internal teams

Why Versant

We’re more than a multi-family office. We’re a team built on integrity, collaboration, and purpose. We believe in empowering both our clients and our people through a culture of trust, accountability, and growth.

What You Can Expect

• Competitive salary based on experience and qualifications
• Discretionary bonuses and incentive compensation
• Generous PTO and paid sick time
• Paid holidays
• Paid health, dental, and vision insurance
• Paid short‑ and long‑term disability insurance
• Paid parental leave
• 401(k) and profit sharing
• Matching gift charitable donation program
• Paid covered parking
• Team retreats, professional events, and firm‑sponsored outings

This Is More Than a Job. It’s a Career with Purpose.

If you’re ready to take ownership of financial leadership within a high‑performing team, we’d love to hear from you.