Client Onboarding - Senior Implementation Manager, Associate/VP

JPMorganChase; Nashville (TN); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorganChase is seeking a Senior Implementation Manager to lead enterprise equity compensation implementations on the Client Onboarding team within Workplace Solutions. You will translate business requirements into clear project plans and drive client delivery from initiation through go-live and transition to ongoing service.

In this senior individual-contributor role, you will manage complex deployments across multiple stakeholders, apply rigorous project governance, and mentor new joiners

Qualifications

• 5+ years of experience with equity compensation share plans.
• Experience leading enterprise implementations across multiple stakeholders.
• Excellent project and stakeholder management and communication.
• Strong problem solving and analytical capabilities.
• Ability to manage multiple priorities and drive decisions.
• Bachelor's degree or equivalent professional experience.

Responsibilities

• Lead enterprise implementations from discovery and planning through testing, go-live, and transition.
• Develop and manage Implementation project plans, milestones, dependencies, risks, and key decisions.
• Coordinate client and internal stakeholders across multiple functions and workstreams.
• Lead Implementation project governance, discovery sessions, requirements workshops, status meetings, and readiness reviews.
• Apply critical thinking and sound judgment to evaluate requirements, solve problems, and recommend practical solutions.
• Proactively manage risks, issues, scope changes, and competing priorities.
• Coordinate data conversion, validation, reconciliation, testing, and implementation-readiness activities.
• Drive accountability across project stakeholders while delivering a high-quality client onboarding experience.
• Mentor new joiners and contribute to implementation best practices and continuous improvement.

Skills

Project management

Stakeholder mgmt

Communication

Critical thinking

Analytical skills

Multi-priority

Attention to detail

Education

Bachelor's degree

Job description

Join our Client Onboarding team within Workplace Solutions and lead enterprise equity compensation implementations from project initiation through go-live and transition to ongoing service.

Join our Client Onboarding team within Workplace Solutions and lead enterprise equity compensation implementations from project initiation through go-live and transition to ongoing service. As a Senior Implementation Manager, you will lead implementation projects across multiple stakeholders, translating business requirements into clear project plans and driving successful client delivery. This senior individual-contributor role requires strong project management, stakeholder management, critical thinking, and equity compensation expertise.

Why Join Us

This role offers the opportunity to take ownership of high-profile enterprise implementations, work with experienced specialists across the organization, and apply your industry expertise and project leadership to deliver meaningful outcomes for our clients.

Job Responsibilities

• Lead enterprise implementations from discovery and planning through testing, go-live, and transition.
• Develop and manage Implementation project plans, milestones, dependencies, risks, and key decisions.
• Coordinate client and internal stakeholders across multiple functions and workstreams.
• Lead Implementation project governance, discovery sessions, requirements workshops, status meetings, and readiness reviews.
• Apply critical thinking and sound judgment to evaluate requirements, solve problems, and recommend practical solutions.
• Proactively manage risks, issues, scope changes, and competing priorities.
• Coordinate data conversion, validation, reconciliation, testing, and implementation-readiness activities.
• Drive accountability across project stakeholders while delivering a high-quality client onboarding experience.
• Mentor new joiners and contribute to implementation best practices and continuous improvement.

Required Qualifications, Capabilities And Skills

• 5+ years of relevant experience with demonstrated knowledge of equity compensation share plans.
• Experience leading large-scale or enterprise implementations across multiple stakeholders.
• Strong project management, stakeholder management, and communication skills.
• Strong critical-thinking, analytical, and solutioning skills.
• Ability to manage multiple priorities, influence outcomes, and drive decisions.
• Strong organizational skills and attention to detail.
• Bachelor's degree or equivalent professional experience.

Preferred Qualifications

• IPO implementation or IPO-readiness experience is helpful but not required.
• CEP, ECA, PMP, or similar qualification or relevant experience.
• Experience leading platform conversions or data migrations.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans. J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.