Client Onboarding & KYC Analyst

SMBC Group; Charlotte (NC); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

SMBC Group in Charlotte, NC is seeking an Analyst to support KYC/AML processes within the Client Management team. You will assist with onboarding, periodic reviews, and ongoing due diligence while collaborating with Compliance, Relationship Managers, and Operations to ensure timely, accurate client lifecycle activities.

The role emphasizes strong analytical and communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Minimum 2–5 years of experience in a corporate bank or financial institution.
• Familiarity with KYC/AML and client onboarding processes.
• Strong written and verbal communication skills; attention to detail.
• Proficient in MS Office; able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support KYC onboarding, periodic review, remediation, and account maintenance activities for institutional clients in accordance with internal policies and regulatory requirements.
• Coordinate with Compliance, Relationship Managers, Operations, and other stakeholders to obtain documentation and facilitate timely customer due diligence.
• Review client documentation for completeness and accuracy; identify missing information and resolve issues.
• Respond to routine inquiries from internal partners and support day-to-day onboarding and lifecycle requests.
• Escalate potential compliance concerns, operational risks, or documentation gaps to senior team members for guidance.
• Participate in ad hoc projects.

Skills

KYC knowledge

AML knowledge

Client onboarding

Microsoft Office

Analytical skills

Communication skills

Time management

Teamwork

Education

Bachelor's degree in Business, Finance, Economics, or related field

Tools

Excel

Word

PowerPoint

Job description

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

Role Description

The Analyst within the Client Management team supports the execution of Know Your Customer (KYC) and Anti-Money Laundering (AML) processes in accordance with the Bank’s policies and regulatory requirements. The role is responsible for assisting with key client lifecycle activities, including client onboarding, periodic KYC reviews, account openings and maintenance, and due diligence reviews. The Analyst works closely with internal and external stakeholders to ensure timely completion of KYC requirements while contributing to operational efficiency and a positive client experience.

Scope

Support, execute, and coordinate the maintenance of KYC records and client lifecycle activities, including onboarding, account maintenance, periodic reviews, and due diligence processes.

Responsibilities

• Support KYC onboarding, periodic review, remediation, and account maintenance activities for institutional clients in accordance with internal policies and regulatory requirements.
• Coordinate with Compliance, Relationship Managers, Operations, and other internal and external stakeholders to obtain required documentation and facilitate timely completion of client due diligence reviews.
• Review client documentation for completeness and accuracy, identify missing information, and assist in resolving documentation or processing issues.
• Respond to routine inquiries from internal business partners and support day-to-day processing requests related to client onboarding and lifecycle management activities.
• Escalate potential compliance concerns, operational risks, or documentation deficiencies to senior team members for review and guidance.
• Participate in ad hoc projects.

Qualifications and Skills

• Minimum of 2 to 5 years of relevant experience in a corporate bank or other financial institution.
• Bachelor's degree (BA/BS) in Business, Finance, Accounting, Economics, Legal Studies, or a related field, or equivalent work experience.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Understanding of KYC, AML, and client onboarding processes within a financial institution.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Ability to work effectively both independently and as part of a team.
• Demonstrates initiative, willingness to learn, and adaptability to changing business requirements. Formal credit training a plus.

Additional Requirements

• SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
• SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at [e-mail].