Client Onboarding & Delivery Lead

Mayo Clinic; Rochester (MN); On-site; USD 110,000 - 150,000; Full time

Job summary

Mayo Clinic in Rochester, MN seeks a Delivery Manager to plan and direct onboarding and delivery of MCP offerings to external clients, coordinating cross-functional teams to ensure adoption and success.

The role requires experience in project management, change management, and process improvement, with strong communication to health care executives and physicians and the ability to lead initiatives with minimal supervision.

Qualifications

• Experience in project management, change management and process improvement.

Responsibilities

• Plan and direct onboarding and delivery of MCP offerings to external clients.
• Lead and coordinate people to ensure adoption within external organizations.
• Develop deployment and onboarding plans; manage schedules and budgets.
• Communicate delivery details to stakeholders; facilitate problem-solving and change management.
• Improve onboarding processes, develop standards, guidelines, templates and methodologies.
• Collaborate with MCP Training & Education to enhance deployments.
• Provide KPI data and recommendations for improvement.

Skills

Project management

Change management

Process improvement

Job description

Mayo Clinic in Rochester, MN seeks a Delivery Manager to plan and direct onboarding and delivery of MCP offerings to external clients, coordinating cross-functional teams to ensure adoption and success.

The role requires experience in project management, change management, and process improvement, with strong communication to health care executives and physicians and the ability to lead initiatives with minimal supervision.