Client Manager - State & Local Government

LexisNexis Risk Solutions; Dayton (OH); Hybrid; USD 49,000 - 126,000; Full time

Benefits offered by this job

Wellbeing initiatives

Shared parental leave

Study assistance

Sabbaticals

Job summary

LexisNexis Legal & Professional is seeking a telephonic Client Manager in a hybrid role based in Miamisburg, OH, to drive revenue growth by managing and expanding partner relationships. You will collaborate with partners to identify opportunities, provide sales support, and ensure customer satisfaction to support the sales team.

Responsibilities include meeting sales goals, developing relationships with key contacts, and negotiating contracts while reporting on customer health and market

Qualifications

• Display solid business-to-business sales experience.
• Hold a high school diploma or GED.
• Demonstrate proven success in negotiating contracts and closing business.
• Display previous account management and marketing experience.
• Have solid communication, interpersonal, and presentation skills.

Responsibilities

• Meet or exceed monthly and annual sales goals.
• Identify, target, and maximize revenue and growth opportunities.
• Develop solid relationships with key customer contacts and decision makers.
• Take responsibility for the overall health and status of the customer relationship.
• Provide customer feedback to internal partners regarding product or content issues.
• Negotiate and renegotiate contracts to align objectives.
• Gather customer and market insights to ensure customer needs are met and reporting against our goal.

Skills

B2B sales

Account management

Negotiation

Communication skills

Education

High school diploma or GED

Job description

About our Team

Are you passionate about helping clients meet their needs? Do you enjoy collaborating cross-functionally to deliver on common goals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

This is a hybrid role that requires team members to be in the Miamisburg, Ohio office weekly on Monday and Tuesday. As a telephonic Client Manager, your purpose is to drive revenue growth by managing and expanding channel partner relationships. You will collaborate with partners to identify opportunities, provide sales support, and ensure customer satisfaction. Your efforts will contribute to the overall success of the sales team.

Responsibilities

• Meeting or exceeding monthly and annual sales goals
• Identifying, targeting, and maximizing revenue and growth opportunities
• Developing solid relationships with key customer contacts and decision makers
• Taking responsibility for the overall health and status of the customer relationship
• Providing customer feedback to internal partners regarding product or content issues
• Negotiating and renegotiating contracts to align objectives
• Gathering customer and market insights to ensure customer needs are met and reporting against our goal

Requirements

• Display solid business-to-business sales experience
• Hold a high school diploma or GED
• Demonstrate proven success in negotiating contracts and closing business
• Display previous account management and marketing experience
• Have solid communication, interpersonal, and presentation skills

Work in a Way That Works for You

• We promote a healthy work/life balance across the organization.
• We offer an appealing working prospect for our people.
• With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
• We know your well-being and happiness are key to a long and successful career.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Pay and Benefits

U.S. National Base Pay Range: $49,200 - $82,100.

Total Target Cash Range: $75,700 - $126,300.

Geographic differentials may apply in some locations to better reflect local market rates.

Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We are delighted to offer country specific benefits.

Equal Opportunity

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.