Client Manager - Insights

Nielsen Consumer LLC; Bentonville (AR); Hybrid; USD 83,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

PTO and holidays

Tuition reimbursement

Life insurance

Job summary

NIQ is seeking a Client Manager to support Walmart Center of Excellence, delivering insights, actionable recommendations, and proactive thought leadership to enhance client satisfaction in a fast-paced retail environment.

Position is hybrid, onsite 3 days per week in Bentonville. Requires 4–8 years in FMCG/CPG or Retail, with strong data analysis and stakeholder management skills; Bachelor’s degree required.

Qualifications

• 4–8 years in FMCG, CPG, and/or Retail industries; Walmart experience a plus.
• Strong analytical aptitude with syndicated data and market research techniques.
• Ability to synthesize data into actionable recommendations.
• Polished communicator able to handle client issues and presentations.
• Experience in client service; able to grow client relationships in complex settings.
• Proven ability to elevate client relationships and expand engagement.
• Able to work collaboratively with internal and external teams.
• Sense of urgency and accountability to drive client outcomes.
• Experience identifying, building on, and passing along sales opportunities.
• Strong project management and ability to manage multiple priorities.
• Bachelor's Degree.

Responsibilities

• Client Issue Resolution: identify, diagnose, and decompose client business issues.
• Stakeholder Leadership: lead client stakeholders and align with strategic goals.
• Insight Provision: offer insights and recommendations with thought leadership.
• Knowledge Development: build expertise across NielsenIQ's tools and data assets.
• Advanced Analysis: conduct analyses with NielsenIQ solutions and market knowledge.
• Collaborative Opportunities: work across teams to enhance projects.
• Revenue Goals: contribute toward revenue goals through lead generation.

Skills

FMCG experience

CPG experience

Retail industry

Walmart experience

Analytical skills

Data analysis

Communication

Project management

Client relationship management

Education

Bachelor's Degree

Tools

Excel

PowerPoint

Syndicated data tools

Market research techniques

Job description

Company Description

R26_0023606

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking to add a Client Manager to our Walmart Center of Excellence team. This team supports the Walmart sales teams of our manufacturer partners.

As a Client Manager, you will play a pivotal role in ensuring client satisfaction and engagement by providing insightful analysis, actionable recommendations, and proactive thought leadership. You will deliver timely outcomes and customer value through data and analytics, enhancing the overall customer experience and NielsenIQ's performance. Each day presents new challenges in the dynamic and fast-paced retail environment, offering you the opportunity to grow and make a significant impact.

This is aHYBRIDposition, requiring candidates to be onsite 3 days per week at Bentonville location.

Job Description

• Client Issue Resolution: Identify, diagnose, and decompose client business issues.
• Stakeholder Leadership: Lead client stakeholders by fostering strong relationships and understanding their strategic goals and processes.
• Insight Provision: Offer insights and recommendations showcasing thought leadership and analytical aptitude.
• Knowledge Development: Build expertise across NielsenIQ's tools, data assets, and industry verticals.
• Advanced Analysis: Utilize NielsenIQ solutions and market knowledge to conduct advanced issue-based analyses with clear, proactive insights and action-oriented recommendations.
• Collaborative Opportunities: Seek collaborative opportunities internally and externally to enhance projects by working across teams at NielsenIQ.
• Revenue Goals: Contribute towards achieving overall revenue goals and operating plans through lead generation.

Qualifications

• 4-8 years in FMCG, CPG, and/or Retail industries, Walmart experience a plus
• Strong analytical aptitude, experience with syndicated data and market research techniques.
• Ability to synthesize data and simplify findings into actional recommendations that solve client business issues.
• Skilled and polished communicator, adept at handling client issues and presentations.
• Experience in client service environments, with the ability to develop, maintain, and grow client relationships in complex situations.
• Proven ability to elevate client relationships and expand business engagement.
• Able to work collaboratively with internal and external teams.
• Sense of urgency and accountability to drive client outcomes.
• Experience identifying, building on, and passing along sales opportunities.
• Strong project management skills with the ability to manage multiple priorities.
• Bachelor's Degree.

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $83,000 - $100,000. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.

US Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including resume screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit thehttps://nielseniq.com/global/en/news-center/diversity-inclusion