Client Manager - Executive Risk & Cyber

MMC; Chesterfield (MO); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid work

Generous time off

Tuition reimbursement

Stock purchase opportunities

Charitable contribution match programs

Job summary

Marsh McLennan Agency (MMA) is hiring a Client Manager for the Executive Risk & Cyber team. You will be the main contact for assigned clients, handling requests and documents, while ensuring timely service delivery and policy accuracy.

The role involves coordinating marketing, preparing proposals, binding coverage, and supporting clients with their insurance needs. Strong communication and relationship management are essential.

Qualifications

• High school diploma or equivalent is required.
• Property/Casualty license or ability to attain is required.

Responsibilities

• Serve as the primary contact for Executive Risk and Cyber clients.
• Manage client accounts, ensure timely service delivery and proposal preparation.
• Coordinate marketing, bind coverage and maintain policy documentation.
• Provide administrative support and collaborate to achieve agency goals.

Skills

Customer service

Relationship management

Communication

Education

High school diploma or equivalent

Property/Casualty license or ability to attain

Job description

Client Manager - Executive Risk & Cyber

CyberOur not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A day in the life

As our Client Manager on the Executive Risk and Cyber team, you'll serve as the primary point of contact for identified Executive Risk and Cyber clients, responding promptly to requests and overseeing the preparation of necessary documents. You'll be responsible for managing client accounts, ensuring timely service delivery, and enhancing customer satisfaction. Your role involves coordinating the marketing process, preparing proposals, binding coverage, and maintaining accurate policy documentation. You will also provide administrative support, assist clients with their insurance needs, and collaborate with team members to drive agency goals.

Our future colleague

We'd love to meet you if your professional track record includes these skills:

• High school diploma or equivalent, required
• Property/Casualty license or ability to attain is required

These additional qualifications are a plus, but not required to apply:

• 3+ years of experience working in customer service, underwriting, commercial lines insurance for a carrier or broker preferred
• 2+ years' experience working with Directors & Officers, Employment Practices, and Fiduciary Liability products
• Actively pursue ongoing professional development and relevant certifications, maintaining all required continuing education to keep licenses current

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn

Who you are is who we are

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.