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A leading company is seeking a highly skilled Client Liaison Director to manage healthcare payer clients. This remote role requires bilingual proficiency in Spanish and English, with a focus on client satisfaction and operational excellence. The ideal candidate will have significant experience in healthcare operations and account management, ensuring seamless communication and service delivery. Responsibilities include managing client relationships, overseeing service implementations, and analyzing data for process improvements.
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Location: Florida (Remote), Puerto Rico, or USA Remote
We are seeking a highly skilled and bilingual Client Liaison Director to serve as the primary account manager for our healthcare payer clients. This role will act as a single point of contact, ensuring smooth communication, resolving issues, and driving long-term client satisfaction. The ideal candidate will have experience in health plan platform migrations, BPaaS (Business Process as a Service) solutions, and healthcare operations.
This position requires fluency in Spanish (Puerto Rican dialect preferred) and English, along with a strong ability to foster client relationships, manage expectations, and oversee service delivery.
This role offers a remote-first work environment, with preference for candidates based in Florida, Puerto Rico, or other USA remote locations.
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