Client Leader, K-12 Education

DLR Group; Dallas (TX); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Flexible work model

Employee ownership

Commitment to environmental stewardship

Job summary

A leading integrated design firm in Dallas is seeking an experienced Client Leader to oversee project execution and manage client relationships. The ideal candidate has over 10 years in the AEC industry with a strong focus on K-12 education, facilitating project success while ensuring client satisfaction. This position offers a four-day in-office work model with flexible Fridays.

Qualifications

• At least 10 years of professional experience in the AEC industry.
• 5+ years in a client-facing role.
• Strong understanding of K-12 Education market in the DFW area.

Responsibilities

• Manage project execution ensuring alignment with budget and schedule.
• Track project milestones and deliverables.
• Facilitate and document meetings with staff and clients.

Skills

Project management

Client relationship management

Business development

Communication skills

Critical thinking

Education

Bachelor's degree in Architecture, Engineering, or related field

Job description

Overview

DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet.

If this sparks your interest, you’re in the right place.

About K-12 Education at DLR Group

Our team of educators, researchers, anthropologists, planners, architects, engineers, building performance experts, and interior designers draw from evidence-based design to aid schools in bridging the gap from old and new to improve all facets of operations, and elevate learning through design. Understanding the rapid pace of technological, social, and cultural change, our K-12 Education Studio works with schools across the country to navigate this change to better serve communities and improve educational experiences and outcomes for students.

Position Summary

As a Client Leader, you will play a key role in business development, managing client relationships and leading contract negotiations. You will educate clients on our design process while collaborating with the project manager to ensure the financial success of each project. Throughout the project lifecycle, you will maintain consistent client contact, foster a collaborative and innovative work environment, and ensure that both client and DLR Group goals are met.

What you will do

• Manage project execution, ensuring alignment with budget, schedule, and scope while maintaining client expectations


• Collaborate with the Project Manager on staffing, responsibilities, and performance feedback for project team members


• Track project milestones and deliverables, ensuring adherence to quality standards and preparing regular status reports


• Facilitate and document meetings with staff and clients, coordinating project personnel, vendors, and consultants


• Participate in client contract negotiations, manage change requests, and approve project plan modifications


• Support business development initiatives by contributing to RFP responses and participating in client interviews


• Oversee project invoicing, ensuring accuracy and alignment with work deliverables, and manage account receivables

Required Qualifications

• Bachelor\'s degree in Architecture, Engineering, Interior Design, or related construction field (Professional licensure preferred)


• At least 10 years of professional experience in the AEC industry, inclusive of at least 5 years in a client-facing role


• Robust understanding of K-12 Education market in the DFW area


• Strong understanding of business management principles, including strategic planning, resource allocation, and leadership


• Knowledge of customer service principles, including needs assessment, quality standards, and customer satisfaction


• Expertise in design techniques and tools for producing technical plans, drawings, and models


• Familiarity with building methods, materials, and systems for construction and renovation projects


• Strong critical thinking, time management, and communication skills, both verbal and written


• Ability to actively listen, understand others\' perspectives, and respond thoughtfully in conversations

To be considered, please submit current portfolio/work samples in PDF format.

We are an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects.

We are 100% employee-owned: every employee is invested in our clients’ success. Our interdisciplinary teams engage in every step of project lifecycles and champion collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment.

Through our values – commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork – we elevate the human experience through design, together.

DLR Group follows a four-day in-office work model, with employees having the flexibility to work from somewhere other than the office on Fridays.

We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.

Apply for this job

Interested in building your career at DLR Group? Submit your resume and portfolio/work samples in PDF format and complete the application.

Equal Opportunity and voluntary self-identification information is collected as part of our hiring process. Participation is voluntary and confidential.