Client Lead Injury Prevention/Ergo

ATI Physical Therapy; New York (NY); On-site; USD 43,545 - 59,870; Full time

Job summary

A health services provider in New York seeks a Client Lead for Injury Prevention/Ergo. The role involves overseeing the delivery of injury prevention services, managing daily operations, and ensuring team performance. The ideal candidate holds a Bachelor's degree with at least 3 years of experience in healthcare or ergonomics. CPR and First Aid certification is required. The position offers a competitive salary between $31.61 and $43.46 per hour, emphasizing leadership and compliance with occupational health standards.

Qualifications

• 3 years in a healthcare, ergonomics, or wellness-related environment.
• Experience in providing injury prevention through early intervention or ergonomic services.
• Familiarity with occupational health and/or safety metrics.

Responsibilities

• Manage daily operations and administrative duties at client locations.
• Oversee onboarding, ensuring checklists are complete and competencies met.
• Ensure clinic compliance with AWS and client KPIs and standards.

Skills

Proficient in Microsoft Office Suite

Technology adaptable

Client-centric mindset

Deadline driven

Collaborative

Education

Bachelor’s Degree in allied health

Job description

Overview

Title: Client Lead Injury Prevention/Ergo

Status: Full-time 40 hours

Hours: Monday - Friday Days

Location: New York state

The Client Lead EIS/Ergo serves as the secondary liaison between clients and the onsite service team, ensuring the effective delivery of injury prevention services through early intervention and ergonomic programs. This role oversees the day-to-day operations of Early Intervention and Ergonomic Specialists, guiding team performance, ensuring accountability, and maintaining high-quality execution. In addition to administrative and leadership responsibilities, the Lead actively performs the core duties of an Early Intervention and Ergonomics Specialist, delivering direct services while setting the standard for best practices and quality care.

In collaboration with the Manager, the Lead is responsible for achieving client‑specific key performance indicators (KPIs) by strategically planning and continuously refining preventative strategies to meet the unique needs and evolving priorities of each client. With support from the Industry Manager, the Lead supports documentation, reporting, cross‑functional communication, and the execution of client service initiatives by leveraging expert knowledge of AWS resources and stakeholder networks.

Responsibilities

Direct Service Delivery

• Perform core duties of an Early Intervention and Ergonomics Specialist, including assessments, education, coaching, risk mitigation, and documentation. Ensure personal work meets quality standards and serves as a model for team performance.

Operational Oversight

• Ensure alignment with SOW and service line deliverables.
• Manage daily operations and administrative duties at client locations.
• Manage PRN coverage and coordinate field staff across service lines.
• Act as site contact for client representatives and operational leaders.
• Support Manager in developing timely, accurate documentation and reporting in accordance with client requirements and internal standards.

Team Oversight

• Oversee onboarding, ensuring checklists are complete and competencies met. Support training and ongoing staff development through collaboration with manager.
• Ensure individual staff execution and accountability in service line deliverables, leveraging management support in gaps and performance concerns.
• Ensure clinic compliance with AWS and client KPIs and standards, identifying risks and implementing mitigation strategies in collaboration with manager.
• Provide direction, supervise staff, and manage resource deployment.
• Manage staff timesheets in Dayforce.
• Oversee staff recognition, remediation, and support Manager in developing staff goals and staff performance reviews.

Culture Promotion

• Propagate company culture, messaging, and vision to ensure exceptional client service and delivery.

Qualifications

Minimum Education

Required:

• Bachelor’s Degree in allied health professional degree or an equivalent combination of education and experience.

Preferred:

• None

Minimum Experience

Required:

• 3 years in a healthcare, ergonomics, or wellness‑related environment.
• Experience in providing injury prevention through early intervention or ergonomic services.
• Familiarity with occupational health and/or safety metrics.
• Experience with mentorship.

Preferred:

• None

Knowledge Skills and Abilities

• Technology adaptable – proficient in Microsoft Office Suite
• Process oriented thinker
• Confident presenter
• Client‑centric mindset - ability to build and maintain strategic relationships
• Deadline driven
• Conceptual and project management skills
• Simplify concepts: Ability to distill complex ideas into clear, understandable terms to enhance comprehension and drive effective communication.
• Accountability: Ensures commitments are met by self and others
• Collaborative: Achieves shared goals through teamwork.
• Engagement: Motivates teams to excel and support organizational objectives. Champions change initiatives.

Licenses and Certifications

Required:

• CPR and First Aid certified

Preferred:

• None

#LI-NJ1

Virtual Employee?

No

Salary Range

$31.61 -- $43.46

Location/Org Data : Dept Number

9555

ReqID 2026-28991

Job Locations US-NY-Liverpool

Job Category Occupational Health - Worksite Solutions

Pay Class Full Time