Client/Lab Associate - Oncology I

Quest Diagnostics; Lewisville (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical benefits from Day 1

Well-being programs

Vacation and Health/Flex Time

401(k) with company match

Employee stock purchase plan

Job summary

Quest Diagnostics Lewisville is seeking a Client/Lab Associate - Oncology I to support the Oncology department by processing test orders and handling specimen blocks and slides. The role requires learning compliance regulations related to Oncology test ordering and maintaining accuracy in documentation.

The position emphasizes organization, independent work, and adherence to safety practices while supporting quality outcomes in a fast-paced lab setting in Lewisville, TX.

Qualifications

• High School Diploma or Equivalent is required.
• Some College 2–3 years preferred.
• Minimum of 2 years lab experience required.

Responsibilities

• Handle all paraffin tissue blocks/slides and Oncology specimens.
• Identify Oncology specimens in kits/bags and prioritize per protocol.
• Open and sort specimens according to priority for Quality Check of blocks.
• Process samples in multiple systems and determine electronic/manual/shared orders.
• Capture images of blocks and scans into repository.
• Understand and apply compliance policies related to test ordering.
• Investigate missing specimens and perform trash checks as needed.
• Communicate professionally, both verbally and in writing.

Skills

Microsoft Office proficiency

Typing 30 wpm & 10-key

Excel experience

Strong organizational skills

Interpersonal skills

Multitasking in fast-paced environment

Education

High School Diploma or Equivalent

Some College courses (2–3 years)

Tools

Optimaxx

Job description

Client/Lab Associate - Oncology I - Lewisville, TX, Tuesday to Saturday, 7:00 AM to 3:30 PM

Assoc, Client/Lab – Oncology I is responsible for general support functions within the department including processing test orders into the system(s) for Oncology specimens. This position is critical to quality for customer satisfaction and is an important part of Oncology White Glove Services. This role requires the ability to learn and understand the compliance regulations related to Oncology test ordering.

Pay range

$18.39 - $27.58 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities

All functions must be performed with confidence, accuracy and in a timely manner with emphasis on quality. The job is complex and requires that the employee have good organizational skills, able to work independently, able to learn and understand complex specimen types related to test orders.

Pre-Analytical and Post-Analytical functions performed may include but are not limited to:

• Handle all paraffin tissue blocks/slides and other Oncology specimens including bone marrow aspirates, bone marrow core/clots and other irreplaceable tissue specimens.
• Identify Oncology specimens that come in kit boxes, purple irreplaceable bags, red bags identifying Oncology specimens.
• Open and sort specimens according to priority following established protocol for Quality Check of blocks.
• Process samples in multiple systems and identify if the order is electronic, manual, swivel chair or shared.
• Capture images of blocks received and scans image into the document repository.
• Handle complex test orders, identify problems, resolve simple Oncology problems when necessary, using established protocol.
• Understand the compliance policies related to test ordering, which requires developing the ability to research test ordering information on the test request form and computer system.
• Investigate and search for missing specimens in the department, including trash checks.
• Communicate in a professional manner both verbally and written.
• Demonstrate an ability to learn the job duties assigned and develop an understanding of how all functions of Oncology processing align.
• Comply with all health and safety policies, procedures, and practices. Required to use personal protective equipment.
• Participate in process improvement
• May be asked to prepare blocks to be returned to the client.
• May be asked to pull problem reports and work on final accessioning of problem samples.
• May be asked to distribute H&Es to pathologists.
• May be asked to scan test requisitions into Optimaxx.
• Other job duties as assigned

Qualifications

Required Work Experience

• Minimum of 2 years of lab experience required.

Physical And Mental Requirements

• Able to transport samples to and from a variety of departments.
• Ability to sit or stand for long periods of time.
• Ability to lift 10-20lbs

Knowledge

• Detail oriented.
• Always reflects good judgement when determining what action to take when resolving problems.
• Knowledge of Medical Terminology helpful.

Skills

• Proficient with Microsoft office.
• Demonstrates the ability to type 30 words a minute and ten key.
• Some experience in excel is preferred.
• Strong organizational and problem-solving skills.
• Demonstrates strong interpersonal skills that foster a positive environment.
• Able to multi-task in a fast-paced quality driven environment.

Education

• High School Diploma or Equivalent (Required)
• Some College Courses 2-3 years of college courses preferred. (Preferred)

Languages

• English (Preferred)

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.