Client/Lab Associate I - Oncology

Quest Diagnostics; Lewisville (TX); On-site; USD 20,127 - 28,666; Full time

Benefits offered by this job

Medical, supplemental health, dental & vision

401(k) with company match

Flexible Spending Accounts

Career advancement opportunities

Annual health assessment programs

Life and disability insurance

Job summary

Quest Diagnostics is looking for a Client/Lab Associate I in Lewisville, TX. The role involves meticulous handling of oncology specimens, ensuring quality checks, and requires a minimum of 2 years of lab experience. Candidates should possess strong organizational and communication skills, and proficiency in Microsoft Office. Benefits include comprehensive health packages, performance bonuses, and career advancement opportunities. This is a full-time position with a shift from Wednesday to Sunday, starting at $17.71 per hour.

Qualifications

• Minimum of 2 years of lab experience.
• Detail oriented with the ability to use good judgment.
• Knowledge of medical terminology is helpful.

Responsibilities

• Handle oncology specimens and maintain quality checks.
• Process samples and manage complex test orders.
• Communicate professionally both verbally and in writing.

Skills

Proficient with Microsoft Office

Strong organizational skills

Strong interpersonal skills

Problem-solving skills

Ability to multi-task

Education

High School Diploma or Equivalent

Some college courses (2–3 years)

Job description

Client/Lab Associate I - Oncology - Lewisville, TX

Shift: Wednesday to Sunday, 6:00 AM to 2:30 PM.

Pay range: $17.71+ per hour. Salary offers are based on skills, training, experience, education, certifications, and organizational factors. Eligible candidates may receive an annual performance bonus.

Benefits

• Day 1 Medical, supplemental health, dental & vision for full‑time employees who work 30+ hours
• Best‑in‑class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 “MyDay” off
• FinFit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities

All functions must be performed with confidence, accuracy, and in a timely manner with an emphasis on quality. The job is complex and requires strong organizational skills, autonomy, and the ability to learn complex specimen types related to test orders.

• Handle all paraffin tissue blocks/slides and other oncology specimens including bone marrow aspirates, bone marrow core/clots and other irreplaceable tissue specimens.
• Identify specimens that come in kit boxes, purple irreplaceable bags, red bags identifying oncology specimens.
• Open and sort specimens according to priority following established protocol for quality check of blocks.
• Process samples in multiple systems and identify whether the order is electronic, manual, swivel chair or shared.
• Capture images of blocks received and scan images into the document repository.
• Handle complex test orders, identify problems, and resolve simple oncology problems when necessary using established protocol.
• Understand compliance policies related to test ordering, research test ordering information on the request form and computer system.
• Investigate and search for missing specimens in the department, including trash checks.
• Communicate professionally both verbally and in writing.
• Demonstrate ability to learn assigned duties and understand how all functions of oncology processing align.
• Comply with all health and safety policies, procedures, and practices. Use personal protective equipment.
• Participate in process improvement.
• Prepare blocks to be returned to the client as requested.
• Pull problem reports and work on final accessioning of problem samples as requested.
• Distribute H&E slides to pathologists as requested.
• Scan test requisitions into Optimaxx as requested.
• Other job duties as assigned.

Qualifications

Required Work Experience: Minimum of 2 years of lab experience.

Physical and Mental Requirements

• Able to transport samples to and from a variety of departments.
• Ability to sit or stand for long periods of time.
• Ability to lift 10–20 lbs.

Knowledge

• Detail oriented.
• Uses good judgment when determining how to resolve problems.
• Knowledge of medical terminology (helpful).

Skills

• Proficient with Microsoft Office.
• Can type 30 wpm and perform ten‑key tasks.
• Some Excel experience preferred.
• Strong organizational and problem‑solving skills.
• Strong interpersonal skills that foster a positive environment.
• Ability to multi‑task in a fast‑paced, quality‑driven environment.

Education

• High School Diploma or Equivalent (Required).
• Some college courses (2–3 years) preferred.

Languages

• English (Preferred).

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.