Client Intake Specialist

Liviy’s cares; Chandler (AZ); On-site; USD 42,000 - 68,000; Full time

Job summary

Liviy’s cares in the United States is seeking a Client Intake Specialist to join our team. You will welcome and onboard new clients, ensuring their needs are understood from the start.

You’ll work to maintain accurate client records, coordinate with internal teams, and provide a warm, professional experience that supports lasting relationships with our clients.

Qualifications

• 5 years of experience in client services, intake coordination, or administrative support.
• Strong organizational skills and ability to manage multiple tasks.
• Excellent written and verbal communication.
• A detail-oriented mindset with accuracy.
• Proficiency with client management systems or CRM software.

Responsibilities

• Manage the client intake process from start to finish.
• Gather and organize client information with accuracy.
• Serve as the first point of contact for clients, ensuring a positive experience.
• Collaborate with internal teams to ensure seamless communication and satisfaction.
• Maintain and update client records in systems.
• Address client inquiries or concerns promptly and effectively.

Skills

5 years of experience

Organizational skills

Communication skills

Detail-oriented

Client management systems

Tools

CRM software

Job description

Join Our Team as a Client Intake Specialist!

Are you an experienced professional with a passion for connecting with clients and ensuring their needs are met? We’re looking for a Client Intake Specialist to join our team! With locations in Arizona and Michigan, we pride ourselves on delivering exceptional service and building lasting relationships with our clients. If you have 5 years of experience and a knack for organization and communication, we’d love to hear from you.

What You’ll Be Doing

As a Client Intake Specialist, you’ll play a vital role in welcoming and onboarding new clients. Your responsibilities will include:

• Managing the client intake process from start to finish.
• Gathering and organizing client information with accuracy and attention to detail.
• Acting as the first point of contact for clients, ensuring a positive and professional experience.
• Collaborating with internal teams to ensure seamless communication and client satisfaction.
• Maintaining and updating client records in our systems.
• Addressing any client inquiries or concerns promptly and effectively.

What We’re Looking For

To thrive in this role, you’ll need:

• 5 years of experience in a related role, such as client services, intake coordination, or administrative support.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• A detail-oriented mindset and a commitment to accuracy.
• Proficiency in using client management systems or similar software.
• A friendly and approachable demeanor to create a welcoming environment for clients.

Why Join Us?

While we don’t currently offer additional benefits, we do provide a supportive and collaborative work environment where your contributions are valued. You’ll have the opportunity to work with a dedicated team that’s passionate about delivering top-notch service to our clients.

Our Company Culture

At our core, we believe in fostering a culture of respect, professionalism, and teamwork. Whether you’re based in Arizona or Michigan, you’ll be joining a company that values open communication and a shared commitment to excellence. We take pride in building strong relationships with both our clients and our team members.