Client Intake & Office Manager

Barbieri Law Firm, P.C.; Plano (TX); Hybrid; USD 50,000 - 65,000; Full time

Job summary

A leading law firm is seeking a Client Intake & Office Manager to enhance client intake processes and manage day-to-day operations. This hybrid role is ideal for highly organized individuals who thrive in fast-paced environments and enjoy client interaction. Responsibilities include serving as the first point of contact, maintaining client information, and overseeing administrative tasks.

Qualifications

• Excellent interpersonal and communication skills—verbal and written.
• Strong attention to detail and time management.
• Proficiency with Microsoft Office and Google Workspace.

Responsibilities

• Serve as the initial point of contact for potential clients.
• Maintain and update client information within the firm's case management system.
• Coordinate with attorneys and paralegals for onboarding.

Skills

Interpersonal skills

Communication skills

Attention to detail

Time management

Multitasking

Proficiency with Microsoft Office

Proficiency with Google Workspace

Problem-solving

Job description

The Client Intake & Office Manager serves as the first point of contact for prospective clients and ensures smooth day-to-day operations of the firm. This hybrid role blends client-facing intake coordination with key behind-the-scenes administrative functions, including office systems, vendor management, scheduling, and internal support. Ideal for someone who thrives in a fast-paced environment, is highly organized, and enjoys both people interaction and operational efficiency.

Key ResponsibilitiesClient Intake & Case Support (Primary)

• Serve as the initial point of contact for potential clients—screen, gather intake information, and schedule consultations.
• Maintain and update client information within the firm’s case management system.
• Coordinate with attorneys and paralegals to ensure smooth onboarding of new clients.
• Communicate with clients in a prompt, courteous, and professional manner.
• Track case progress and support follow-up to ensure intake-to-case transition is seamless.

Office Management & Administrative Oversight (Secondary)

• Coordinate with IT providers to maintain technology functionality and security.
• Order and manage office supply inventory and equipment.
• Oversee vendor contracts, renewals, and service quality.
• Serve as liaison with building/property management for maintenance and access issues.
• Maintain the firm-wide calendar—schedule internal/external meetings, reserve rooms, and assist with client appointments.
• Plan and support internal events, team meetings, and office engagement initiatives.
• Support with HR administrative tasks.

Metrics of Success

• Client Intake Responsiveness: All inquiries acknowledged within 1 business day.
• Calendar Accuracy: 99%+ accuracy on internal and external scheduling.
• Document & Data Entry Accuracy: 99%+ accuracy in all intake forms and system updates.

Qualifications & SkillsRequired

• Excellent interpersonal and communication skills—verbal and written.
• Strong attention to detail, time management, and multitasking ability.
• Proficiency with Microsoft Office, Google Workspace, and shared calendars.
• Comfortable with client-facing responsibilities and professional correspondence.
• Highly organized and proactive in solving problems.

Preferred

• Experience in a law firm, especially in intake or client services.
• Familiarity with legal terminology, case management systems, and basic court processes.
• Experience coordinating vendors, IT systems, or property/facility needs.
• Bilingual (Spanish or other languages) is a plus.

Compensation

Entry-Level (2–3 years) $50,000 – $55,000

Mid-Level (3–5 years) $55,000 – $65,000

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Law Practice

Referrals increase your chances of interviewing at Barbieri Law Firm, P.C. by 2x

Get notified about new Office Manager jobs in Plano, TX.

Plano, TX $89,301.33-$114,816.00 1 month ago

Business Office Manager - Watermere at Mckinney

Dallas, TX $80,000.00-$100,000.00 2 weeks ago

Business Office Manager - Landing at Watermere Frisco

Lewisville, TX $60,000.00-$85,000.00 2 weeks ago

Office Manager (25-26 SY)-Technical Services

Executive Assistant to the Head of School

Highland Park, TX $50,000.00-$60,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.