Client Intake & Office Manager

Barbieri Law Firm, P.C.; Plano (TX); Hybrid; USD 50,000 - 65,000; Full time

Job summary

An established industry player is seeking a Client Intake & Office Manager to enhance their operational efficiency and client interactions. This hybrid role is perfect for someone who thrives in a dynamic environment, balancing client-facing responsibilities with essential administrative tasks. You'll coordinate client intake, manage office systems, and ensure seamless communication within the firm. If you're highly organized and enjoy problem-solving, this opportunity offers a chance to make a significant impact in a supportive and engaging workplace. Join a team where your contributions will be valued and recognized.

Qualifications

• Excellent interpersonal and communication skills required.
• Strong attention to detail and time management abilities essential.
• Experience in client intake or office management is highly valued.

Responsibilities

• Serve as the initial point of contact for potential clients.
• Coordinate with attorneys for smooth onboarding of new clients.
• Manage office supply inventory and oversee vendor contracts.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Time Management

Multitasking

Client-Facing Responsibilities

Problem-Solving

Education

2-4 years in a professional office setting

Tools

Microsoft Office

Google Workspace

Case Management Systems

Job description

Direct message the job poster from Barbieri Law Firm, P.C.

The Client Intake & Office Manager serves as the first point of contact for prospective clients and ensures smooth day-to-day operations of the firm. This hybrid role blends client-facing intake coordination with key behind-the-scenes administrative functions, including office systems, vendor management, scheduling, and internal support. Ideal for someone who thrives in a fast-paced environment, is highly organized, and enjoys both people interaction and operational efficiency.

Location: In-Office – Frisco, TX

Employment Type: Full-time

Reports To: Director of Client Services

Job Summary

The Client Intake & Office Manager serves as the first point of contact for prospective clients and ensures smooth day-to-day operations of the firm. This hybrid role blends client-facing intake coordination with key behind-the-scenes administrative functions, including office systems, vendor management, scheduling, and internal support. Ideal for someone who thrives in a fast-paced environment, is highly organized, and enjoys both people interaction and operational efficiency.

Key Responsibilities

Client Intake & Case Support (Primary)

• Serve as the initial point of contact for potential clients—screen, gather intake information, and schedule consultations.
• Maintain and update client information within the firm’s case management system.
• Coordinate with attorneys and paralegals to ensure smooth onboarding of new clients.
• Communicate with clients in a prompt, courteous, and professional manner.
• Track case progress and support follow-up to ensure intake-to-case transition is seamless.

Office Management & Administrative Oversight (Secondary)

• Coordinate with IT providers to maintain technology functionality and security.
• Order and manage office supply inventory and equipment.
• Oversee vendor contracts, renewals, and service quality.
• Serve as liaison with building/property management for maintenance and access issues.
• Maintain the firm-wide calendar—schedule internal/external meetings, reserve rooms, and assist with client appointments.
• Plan and support internal events, team meetings, and office engagement initiatives.
• Support with HR administrative tasks.

Metrics of Success

• Client Intake Responsiveness: All inquiries acknowledged within 1 business day.
• Calendar Accuracy: 99%+ accuracy on internal and external scheduling.
• Document & Data Entry Accuracy: 99%+ accuracy in all intake forms and system updates.
• Vendor Oversight: All contracts current; no service disruptions.

Qualifications & Skills

Required

• Excellent interpersonal and communication skills—verbal and written.
• Strong attention to detail, time management, and multitasking ability.
• Proficiency with Microsoft Office, Google Workspace, and shared calendars.
• Comfortable with client-facing responsibilities and professional correspondence.
• Highly organized and proactive in solving problems.

Preferred

• Experience in a law firm, especially in intake or client services.
• Familiarity with legal terminology, case management systems, and basic court processes.
• Experience coordinating vendors, IT systems, or property/facility needs.
• Bilingual (Spanish or other languages) is a plus.

Experience

• 2–4 years in a professional office setting.
• Experience in client intake, administrative coordination, or office management is highly valued.

Comp ranges:

• Entry-Level (2–3 years): $50,000 – $55,000
• Mid-Level (3–5 years, legal experience): $55,000 – $65,000

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Law Practice

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