Client Intake Coordinator

Freed Marcroft Divorce and Family Law; Connecticut; On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Generous compensation with bonus potential

401(k) match

Structured onboarding process

Job summary

A family law firm in Connecticut is seeking an Intake Coordinator to transform inquiries into committed clients. This entry-level position emphasizes performance and accountability, needing someone motivated to exceed expectations and prepared to guide clients through crucial decisions. The firm values happiness and client advocacy, offering competitive salary, benefits, and individualized growth opportunities. If you possess strong communication skills and thrive in an independent role, we'd love to hear from you.

Qualifications

• Motivated by performance and results.
• Ability to convert leads into consultations.
• Independent worker who tracks own metrics.

Responsibilities

• Convert strong leads into scheduled consultations.
• Own performance metrics and manage intake process.
• Ensure potential clients feel ready and informed.

Skills

Performance Motivation

Lead Conversion

Independent Work

Effective Communication

Open to Feedback

Use of Systems and Scripts

Client Understanding

Job description

1 day ago Be among the first 25 applicants

Freed Marcroft Divorce and Family Law provided pay range

This range is provided by Freed Marcroft Divorce and Family Law. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $35.00/hr

Additional compensation types

Annual Bonus

Co-Founder and Managing Partner @ Freed Marcroft LLC | Divorce Attorney and Relationship Thought Leader | Happiness Matters

At Freed Marcroft, the intake role isn’t about answering phones or following a script for the sake of it.

It’s about results.

The Client Intake Coordinator is responsible for turning people who reach out to our firm into clients who are ready to take the next step toward a better future. If you care deeply about winning outcomes, measurable success, and helping people make smart decisions at a pivotal moment in their lives, this role will feel energizing.

This role is for you if:

• You are motivated by your own performance. You want to hit your numbers, exceed expectations, and see clear proof that your work matters.
• You take pride in converting qualified leads into scheduled, paid consultations—because you understand that helping someone starts with getting them in the door, prepared and committed.
• You work independently and take full responsibility for your outcomes. You don’t need reminders to track your stats or close the loop on tasks. You know where you stand every day.
• You communicate confidently and directly. You can guide people through emotionally charged conversations while staying focused on next steps and decisions.
• You’re open to feedback because you want to get better—and you’re comfortable speaking up when something isn’t working.
• You understand that systems, scripts, and tracking exist to support your success, not to limit you. You use them because they make you more effective.
• You recognize that when you do your job exceptionally well, everyone benefits—most importantly, the people reaching out for help at one of the most consequential moments of their lives.

What success looks like in this role:

• Consistently converting strong leads into paid consultations
• Owning your KPIs and knowing your numbers without being asked
• Running a tight, efficient intake process that reflects confidence and clarity
• Helping potential clients feel informed, grounded, and ready to move forward

What We Offer You:

• Individualized Growth Opportunities: Personalized support to align your professional development with your professional goals.
• Highly Competitive Salary and Comprehensive Benefits: Generous compensation with substantial bonus potential, 401(k) match.
• Structured Onboarding: Extensive support during your transition into Freed Marcroft’s culture and approach.

Our Core Values Drive Our Success:

• Happiness Matters: Prioritizing joy and fulfillment in all we do.
• Play All In: Passionate and relentless advocacy for our clients.
• Truth Tellers: Providing honest, strategic legal advice.
• Radical Accountability: Ownership of actions, relationships, and outcomes.
• A Better Way: Constant improvement and innovation.
• Play Your Own Game: Supporting authenticity and overcoming challenges.

Your Next Steps

This is a role for someone who wants ownership, impact, and accountability—and who measures success by results, not busywork.

If you are driven by performance, motivated by helping people take meaningful action, and energized by responsibility, this role may be exactly what you’re looking for. We'd love to hear from you.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Law Practice