Client Insights Manger

Circana, LLC.; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Circana, a leader in market research, seeks a Sr. Director, Retail Client Insights, to drive relationships and deliver insights for Albertsons. The role emphasizes client engagement, data-driven decision making, and strategic partnerships. The ideal candidate will bring extensive experience, strong analytical skills, and a commitment to fostering collaborative environments.

Benefits

Comprehensive benefits package

401(k) options

Paid time off

Medical/dental/vision insurance

Qualifications

• 8+ years of experience in Retail/CPG insights.
• Proficiency with syndicated data tools required.
• Excellent communication and project management skills.

Responsibilities

• Support revenue growth through quality delivery of insights.
• Consult with clients on Circana solutions.
• Build and maintain strong relationships with clients.

Skills

Data-driven insights

Project management

Client relationship management

Communication skills

Analytic thinking

Education

Bachelor's degree in a relevant field

Tools

Circana

IRI

NPD

Job description

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Sr. Director, Retail Client Insights – Albertsons

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Sr. Director, Retail Client Insights – Albertsons

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

What will you be doing?

This role will be a key contributor in Circana’s relationship Albertsons, a leading Retail in the Grocery Channel. As contributor, you will manage and own key business groups and processes within Albertsons engagement. You will help grow Circana’s relationship with Albertsons by helping the retailer grow their business and outperform the competition. You will support the growth of the Albertsons Gateway program by maximizing Albertsons’s usage and adoption of Circana data and solutions, and supporting how Albertsons can better collaborate with their manufacturer partners. Overall, you will deliver a world-class client experience to a growing retailer partner.

Job Responsibilities

• Support exceeding revenue and favorable data contract terms through quality delivery of solutions, reporting, and insights
• Utilize POS, Consumer Panel, Supply Chain, and eCommerce data sets to present fact-based arguments influencing decision making of retailer leadership and merchandising teams
• Consult with retail clients on a full-range of Circana solutions, including custom projects
• Serve as the key contact and subject-matter-expert for retailer-centric Thought Leadership
• Coordinate and execute high quality on-going analytic and ad-hoc requests
• Work as a strategic partner with a Circana client, serving as a leader of this critical relationship
• Build rapid rapport with key client contacts and across functions within the Circana organization
• Serve as a passionate advocate for the client in order to build their businesses; this may involve advocating a sales strategy in a challenging environment
• Leads effective problem solving with client and internal team
• Create indispensable, long-term, solution-focused consultative partnerships
  
  

Requirements

• 8+ years of relevant experience in Retail/CPG insights, analytics, and/or client service
• Demonstrated ability in utilizing and integrating multiple data sources (point-of-sale, panel, etc.) to address client business challenges, delivering data-driven insights and implications.
• Unify+ technical experience is a plus.
• Proficiency with syndicated data tools such as Circana, IRI, NPD, or similar platforms is a requirement.
• Excellent project management skills and tactics
• Exceptional communication skills- both written and verbal
• Excellent active listening skills and ability to clearly articulate messages to a variety of audiences
• Ability to establish & maintain strong relationships.
• Flexible and adaptable; able to work in ambiguous situations.
• Resilient and tenacious with a propensity to persevere.
• Organized with natural inclination for planning strategy and tactics.
• Ability to work cross functionally across Circana and across the Retailer organization.
• Ability to build collaborative working relationships.
• Experience interacting with senior-level client contacts in a collaborative solution-oriented way.
  
  

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.
  
  

Location

This position can be located in the following area(s): Remote

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $150K to 160K.

This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

You can apply for this role through the Circana careers website or Intranet site for internal candidates. The anticipated application deadline for this position is June 18, 2025.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Market Research

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