Client Insights Analyst

RecorGroup; Boise (ID); On-site; USD 65,000 - 90,000; Full time

Job summary

RecorGroup's Intelligence team is on a mission to turn data into growth for our clients. We are seeking a Client Insights Analyst who loves data storytelling, data mining, and turning insights into strategic recommendations.

You will build and present data-driven narratives, serve as the main client liaison, and collaborate across teams to anticipate data needs and improve service delivery.

Qualifications

• Bachelor's degree in a relevant field is required.
• Strong ability to translate data into stories and actionable insights.
• Experience presenting to clients and senior stakeholders.

Responsibilities

• Craft client-specific data stories aligned with client needs.
• Communicate insights through strategic storytelling techniques.
• Design data-driven presentations for meetings, reviews, and proposals.
• Serve as the main client contact and anticipate data needs.
• Collaborate across cross-functional teams to improve service delivery.
• Stay updated on industry and client trends.

Skills

Data storytelling

Data analysis

Presentation skills

Client relationship management

Cross-team collaboration

Education

Bachelor's degree in business, marketing, data science, or related field

Tools

Excel

Tableau

Power BI

Job description

RecorGroup' Intelligence team is on a mission to create simple solutions for our client’s complex problems. We are seeking a person who wants to service CPGs into growth with the use of data insights and data storytelling. The Client Insights Analyst holds a pivotal role in ensuring exceptional support and a seamless experience for our clients.The Analyst focuses on building and maintaining strong client relationship and driving continuous improvement in service delivery, with a specialization in data storytelling and data mining.

Responsibilities:

Data Storytelling & Presentation:

• Craft client-specific data stories aligned with unique needs and objectives.
• Communicate insights through strategic storytelling techniques.
• Design and develop data-driven presentations for client meetings, reviews, and proposals.
• Ensure presentations are clear, data-focused, and aligned with client objectives.

Client Services & Communication:

• Serve as the main point of contact for top-tier clients, utilizing data storytelling to engage and retain clients.
• Anticipate future data needs and offer proactive, relevant data-driven solutions.
• Regularly engage with clients to assess data needs, address concerns, and provide data-driven support.
• Facilitate communication and collaboration between cross-department teams.
• Research and stay up to date on industry, customer, and category trends.
• Assist in gaining ongoing meetings with key customers for our clients.

Skills and Qualifications:

• Strong analytical and problem-solving abilities.
• Creativity and innovation in data storytelling and presentations.
• Excellence in communication and presentation delivery.
• Deep understanding of client service principles.
• Proficiency in data analysis and visualization tools (Excel, Tableau, Power BI, etc.).
• Proactive, results-driven approach with continuous learning mindset.

Educational Qualifications:

• Bachelor’s degree in business, marketing, data science, or a related field.
• Certification in data visualization or related areas is a plus.

Disclaimer:

Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others.The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skill required of all personnel so classified.This job description is not an employment agreement and/or an expressed or implied employment contract.Management has the exclusive right to alter this job description at any time without notice.