Client Implementation & Projects Specialist (Remote)

ADP, Inc.; Pleasanton (CA); Remote; USD 50,000 - 55,000; Full time

Job summary

ADP, Inc. is seeking an Implementation Specialist to lead the setup and ongoing maintenance for new clients. You will coordinate timelines, host client and internal meetings, and ensure go-live readiness with detailed documentation and configuration of back-office systems.

Ideal candidates have 2+ years of related experience, strong PM and communication skills, and proficiency in Microsoft Office. This role supports multiple US locations and remote work options, with a focus on delivering

Qualifications

• PM experience coordinating client implementations and migrations.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office products and project tracking tools.
• Strong attention to detail and organizational abilities.
• Adaptable to fast-changing, deadline-driven environments.
• Customer-focused with experience in service or training roles.

Responsibilities

• Assist with implementation of new clients and maintain project communications.
• Create implementation timelines to define scope and length.
• Lead internal and client meetings; assign tasks to teams.
• Document learnings, policies, and client requirements for go-live.
• Configure back-office systems and templates; prepare training prior to go-live.
• Maintain SOPs and support ongoing client maintenance and updates.
• Coordinate internal configuration and handle special project assignments.

Skills

Project management

Communication

Microsoft Office

Attention to detail

Time management

Flexibility

Client relations

Tools

Microsoft Office Suite

Job description

ADP, Inc. is seeking an Implementation Specialist to lead the setup and ongoing maintenance for new clients. You will coordinate timelines, host client and internal meetings, and ensure go-live readiness with detailed documentation and configuration of back-office systems.

Ideal candidates have 2+ years of related experience, strong PM and communication skills, and proficiency in Microsoft Office. This role supports multiple US locations and remote work options, with a focus on delivering