Client Growth Banker - Sales & Service Pro

PNC; Firestone (CO); On-site; USD 41,250 - 68,750; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC in Firestone, CO is seeking a Universal Banker to deliver exceptional customer service, deepen the branch customer base and drive the bank’s financial well-being for clients. This in-office role emphasizes proactive sales, collaboration with ecosystem partners, and adherence to risk controls to protect customers and the institution.

As a Universal Banker, you will engage customers, educate on digital tools, and leverage products to meet needs while supporting branch operations and policies.

Qualifications

• Associates degree or equivalent, with related experience.
• Typically requires 3+ years experience.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

3+ years experience

Job description

PNC in Firestone, CO is seeking a Universal Banker to deliver exceptional customer service, deepen the branch customer base and drive the bank’s financial well-being for clients. This in-office role emphasizes proactive sales, collaboration with ecosystem partners, and adherence to risk controls to protect customers and the institution.

As a Universal Banker, you will engage customers, educate on digital tools, and leverage products to meet needs while supporting branch operations and policies.