Client-Focused Teller II: Cash & Service Expert

American Momentum Bank; Midland (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

American Momentum Bank in Midland, TX is seeking a Full Time Teller to greet clients, handle cash transactions, and support daily banking operations.

You will verify cash drawers, process deposits and withdrawals, issue money orders and checks, and assist in openings/closings while maintaining accurate records.

The role requires a high school degree, 1+ year teller experience, and knowledge of banking regulations; strong customer service and accuracy are essential.

Qualifications

• Polite, courteous, and respectful to all customers.
• Use established procedures and guidelines under direct supervision.
• Resolve basic client questions & problems. Consult or refer more complex issues to superiors.
• Knowledgeable in financial institution operating policies and procedures, and banking regulations, state and federal.

Responsibilities

• Act as the pleasant front-response associate to all entering bank clients, greeting via lobby or phone in a positive, professional manner.
• Cash handling with clients, including disbursements & deposits, and recording and proofing such transactions in accordance with well-defined routine Bank policies/procedures.
• Accurately conduct all credit and debit transactions, including receiving checking and savings deposits/withdrawals, checking endorsements, and accepting checks for cashing.
• Verify cash drawer, balance, and prepare daily work forms.
• Issue traveler’s checks, money orders, savings bonds, and official bank checks.
• Keep proper cash supply on hand and prepare daily proof records while maintaining an acceptable difference record.
• Assist Banking Center Manager in maintaining accurate audit records as required by Banking Center Monthly Checklist and Semi-Annual Review.
• Refer clients to appropriate banking associates for any product information requests or problem resolution.
• Cross-trained to open new accounts and/or assist a personal banker with related duties.
• Perform client service transactions, including: address changes, performing stop payments, taking check orders, giving account balances, accepting loan payments, and maintaining client records.
• May assist in opening/closing procedures and night deposits/ATM transactions.
• Works with other associates to ensure proper lobby management and security policies (including alarm functions, cash control, etc.).

Skills

Polite customer service

Follow instructions

Banking knowledge

Product knowledge

Education

High school degree or equivalent

Tools

PC proficiency

Job description

American Momentum Bank in Midland, TX is seeking a Full Time Teller to greet clients, handle cash transactions, and support daily banking operations.

You will verify cash drawers, process deposits and withdrawals, issue money orders and checks, and assist in openings/closings while maintaining accurate records.

The role requires a high school degree, 1+ year teller experience, and knowledge of banking regulations; strong customer service and accuracy are essential.