Client-Focused Tax Prep Assistant

H&R Block; Gainesboro (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

H&R Block is seeking a role that supports tax interview processes in Gainesboro, TN. You will begin interviews by entering client and W-2 information, then close interviews by assembling returns, obtaining signatures, and reviewing results with clients.

This position emphasizes accurate data entry and maintaining high levels of client service. Ideal candidates have a high school diploma, strong reading and math skills, and the ability to communicate well in person and by phone.

Qualifications

• High school diploma or equivalent.
• Reading and math skills required to begin and finish the tax return interview.
• Ability to communicate effectively in person and on the phone.
• Previous experience with Windows-based computer programs.
• Additional state and local requirements may apply.

Responsibilities

• Assist with the beginning of the tax interview by entering client and W-2 information into the tax program
• Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures
• Ensure all H&R Block clients are receiving superior service
• All other duties as assigned

Skills

Reading skills

Math skills

Communication skills

Windows-based programs

Education

High school diploma or equivalent

Additional coursework in math, accounting, or finance

Job description

H&R Block is seeking a role that supports tax interview processes in Gainesboro, TN. You will begin interviews by entering client and W-2 information, then close interviews by assembling returns, obtaining signatures, and reviewing results with clients.

This position emphasizes accurate data entry and maintaining high levels of client service. Ideal candidates have a high school diploma, strong reading and math skills, and the ability to communicate well in person and by phone.