Client-Focused Personal Banking Associate

TD Bank, N.A.; Southington (CT); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank Group in Southington, CT is seeking a dedicated retail banking professional to deliver everyday banking experiences and support consumer needs. You will guide clients, open and maintain accounts, and connect them with the right TD specialists.

You will handle client inquiries, perform routine transactions, and uphold TD’s risk and regulatory standards while providing a high-touch, personalized service that helps clients achieve their financial goals.

Qualifications

• High school diploma or GED with 1+ years of client-facing experience.
• Volunteer, education, military experience or Teller/cash-handling experience can be relevant.
• Ability to work evenings, weekends and holidays as scheduled.
• Strong organization and communication skills; ability to work independently.

Responsibilities

• Orchestrates the overall client experience by managing client flow and inquiries.
• Acts as hospitality ambassador delivering relationship‑driven service.
• Educates clients on banking products and digital capabilities to enhance convenience.
• Identifies client needs and referrals to appropriate partners/specialists.
• Ensures compliant and risk-aware operations in daily tasks.

Skills

Communication skills

Organization skills

Problem solving

Time management

Microsoft Office

Education

High school diploma or GED

Notary license preferred

Tools

Microsoft Office

Job description

TD Bank Group in Southington, CT is seeking a dedicated retail banking professional to deliver everyday banking experiences and support consumer needs. You will guide clients, open and maintain accounts, and connect them with the right TD specialists.

You will handle client inquiries, perform routine transactions, and uphold TD’s risk and regulatory standards while providing a high-touch, personalized service that helps clients achieve their financial goals.